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Key Responsibilities and Required Skills for Accounts Receivable Coordinator

💰 $45,000 - $65,000

AccountingFinanceAccounts ReceivableCredit ControlBilling

🎯 Role Definition

An Accounts Receivable Coordinator plays a vital role in ensuring the smooth flow of the company’s cash operations by managing billing, payments, and customer account reconciliation. This professional supports the accounting department by processing invoices, tracking outstanding payments, resolving discrepancies, and maintaining accurate financial records. The AR Coordinator acts as a liaison between internal teams and external customers, ensuring that receivables are collected efficiently while maintaining excellent customer relationships.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Accounting Assistant
  • Billing Clerk
  • Administrative Assistant (Finance)

Advancement To:

  • Accounts Receivable Specialist
  • Senior Accounts Receivable Analyst
  • Accounts Receivable Manager

Lateral Moves:

  • Accounts Payable Coordinator
  • Billing Coordinator

Core Responsibilities

Primary Functions

  1. Process and post daily accounts receivable transactions in the company’s ERP or accounting system.
  2. Generate, review, and distribute customer invoices in a timely and accurate manner.
  3. Reconcile customer accounts to ensure all payments, credits, and adjustments are correctly applied.
  4. Monitor accounts for overdue payments and proactively follow up with customers to ensure timely collections.
  5. Research and resolve billing discrepancies, short payments, and unapplied cash issues.
  6. Prepare and maintain detailed aging reports and assist in analyzing trends in accounts receivable balances.
  7. Apply customer payments accurately through checks, ACH, wire transfers, and credit card transactions.
  8. Coordinate with the sales, operations, and customer service teams to resolve invoicing and collection issues.
  9. Assist with month-end closing activities by reconciling AR ledgers and generating financial reports.
  10. Support internal and external audits by gathering required documentation and ensuring compliance with accounting policies.
  11. Process credit memos, refunds, and write-offs following company guidelines and approval processes.
  12. Maintain accurate and organized electronic and paper records of all AR-related transactions.
  13. Assist with new customer account setup, verifying billing and payment details.
  14. Monitor incoming payment queues and ensure deposits are recorded daily.
  15. Escalate high-risk or delinquent accounts to management for review and collection strategies.
  16. Assist in preparing reports on cash collections, DSO metrics, and AR performance indicators.
  17. Support continuous improvement initiatives to streamline billing and cash application processes.
  18. Communicate courteously and professionally with customers to maintain positive relationships.
  19. Ensure compliance with company policies, GAAP standards, and internal financial controls.
  20. Provide administrative and analytical support to the Accounts Receivable Manager or Accounting Supervisor.

Secondary Functions

  • Support ad-hoc data requests and exploratory financial analysis.
  • Contribute to the organization’s finance process improvement roadmap.
  • Collaborate with IT and finance teams to enhance system workflows.
  • Participate in departmental meetings and training sessions to align on AR processes and goals.

Required Skills & Competencies

Hard Skills (Technical)

  • Proficiency in accounting and ERP systems (SAP, Oracle, QuickBooks, NetSuite, or similar)
  • Strong understanding of billing, invoicing, and cash application procedures
  • Knowledge of GAAP and basic accounting principles
  • Intermediate to advanced Excel skills (pivot tables, formulas, reconciliations)
  • Experience with bank reconciliations and payment processing systems
  • Ability to prepare AR aging and reconciliation reports accurately
  • Competence in handling ACH, wire transfer, and credit card transactions
  • Data entry accuracy and financial record maintenance
  • Familiarity with financial reporting and audit support processes
  • Experience with CRM or collection management software

Soft Skills

  • High attention to detail and accuracy in financial transactions
  • Excellent written and verbal communication skills
  • Strong time management and organizational abilities
  • Customer service orientation with a professional and courteous demeanor
  • Problem-solving and analytical thinking capabilities
  • Team collaboration and cross-department coordination
  • Ability to manage competing priorities in a fast-paced environment
  • Proactive approach to identifying and resolving discrepancies
  • Confidentiality and ethical handling of sensitive financial data
  • Adaptability to evolving processes and financial technologies

Education & Experience

Educational Background

Minimum Education:
Associate’s Degree in Accounting, Finance, or a related field

Preferred Education:
Bachelor’s Degree in Accounting, Finance, or Business Administration

Relevant Fields of Study:

  • Accounting
  • Finance
  • Business Administration

Experience Requirements

Typical Experience Range:
1–3 years of experience in accounting, accounts receivable, or billing operations

Preferred:
3+ years of experience in an AR or finance support role within a corporate or shared services environment, with demonstrated proficiency in ERP systems and account reconciliation.

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