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Key Responsibilities and Required Skills for Corporate Operations Coordinator

💰 $55,000 - $75,000

OperationsCorporateCoordinationAdministration

🎯 Role Definition

The Corporate Operations Coordinator is a hands-on operations professional responsible for driving day-to-day corporate operations, coordinating cross-functional programs, and ensuring smooth administrative and logistical support across finance, procurement, facilities, HR, and legal. This role bridges tactical execution and process improvement by managing vendor relationships, maintaining operational dashboards and SOPs, coordinating projects and events, and supporting budget and compliance activities. The ideal candidate is organized, analytically inclined, and experienced in systems such as ERPs and CRMs, with strong stakeholder management and execution skills.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Administrative Assistant / Executive Assistant transitioning into operations coordination and program support.
  • Office Coordinator or Office Manager with responsibility for facilities, vendor management, and invoice processing.
  • Junior Operations Analyst or Project Coordinator with experience in cross-functional projects and process documentation.

Advancement To:

  • Operations Manager (managing a team and end-to-end corporate operations programs).
  • Senior Corporate Operations Coordinator / Program Manager (leading larger cross-functional initiatives).
  • Business Operations Analyst or Head of Corporate Services (strategic operations leadership).

Lateral Moves:

  • Project Coordinator / Project Manager within PMO or product teams.
  • Business Analyst focusing on process improvement and data-driven operations.
  • Facilities Manager or Vendor & Contract Administrator.

Core Responsibilities

Primary Functions

  • Manage end-to-end corporate vendor and supplier relationships, including sourcing, onboarding, SLA monitoring, contract administration, and quarterly performance reviews to ensure cost-effectiveness and compliance with corporate procurement policies.
  • Coordinate monthly and quarterly operational reporting for senior leadership: consolidate metrics, prepare narrative analysis, maintain dashboards (Excel, Google Sheets, or BI tools), and highlight trends and actionable insights to drive decision-making.
  • Administer corporate procurement and purchase order processes: create and track POs in the ERP, reconcile invoices, follow up on approvals, and liaise with finance for timely payments and accurate expense coding.
  • Own office and facilities logistics, including space planning, vendor coordination for maintenance, office moves, security access, and workplace safety initiatives to maintain an efficient and compliant physical workplace.
  • Support corporate budget management and forecasting: prepare variance reports, track departmental spend against budgets, escalate anomalies, and maintain detailed records to support audits and forecasting accuracy.
  • Execute cross-functional project coordination: develop project plans, manage timelines and deliverables, coordinate stakeholders across Legal, HR, Finance, IT, and Business units, and maintain project documentation to ensure projects meet scope, time, and quality requirements.
  • Lead process improvement initiatives: map current-state processes, propose standardized procedures and SOPs, run pilot implementations, and measure improvements using KPIs (cycle time, error rate, cost savings).
  • Maintain and improve administrative systems (ERP, CRM, spend management tools): provide system configuration support, run regular data hygiene routines, create user guides, and train internal stakeholders to improve adoption and data accuracy.
  • Coordinate corporate events and executive meetings: manage logistics, itineraries, vendor contracts, AV setup, catering, and post-event reconciliation while ensuring brand and budget compliance.
  • Support onboarding and offboarding operations for corporate functions: coordinate IT provisioning, badging/access, workspace allocation, and asset tracking to deliver a consistent employee experience.
  • Administer compliance and controls programs: support internal audits, maintain policy documentation, manage remediation activities, and ensure operational controls align with legal and regulatory requirements.
  • Oversee travel, expense, and corporate card programs: manage travel vendors, reconcile corporate card statements, enforce travel policy compliance, and support expenses reporting and approvals.
  • Manage contract lifecycle support: collect required documents, coordinate legal review, track contract milestones and renewals, and maintain contract repositories to reduce risk and missed renewals.
  • Provide day-to-day executive and administrative support to operations leadership: manage complex calendars, prepare briefing materials, coordinate cross-team meetings, and track action items to drive execution.
  • Coordinate asset and inventory management: track corporate assets, maintain asset registers and depreciation logs, coordinate procurement and disposal in alignment with company policy.
  • Support continuous data analysis and reporting for operational KPIs: prepare ad-hoc analyses, run root-cause investigations on operational incidents, and present findings with recommendations to improve throughput or cost.
  • Facilitate cross-functional governance forums (steering committees, working groups): prepare agendas, capture minutes, follow up on action items, and ensure alignment of strategic operational priorities.
  • Implement and maintain SOPs and knowledge base articles: write clear operational procedures, update process maps, and enable knowledge transfer across teams to preserve institutional knowledge and ensure continuity.
  • Drive vendor invoice dispute resolution and payment escalations: investigate discrepancies, coordinate with procurement and finance, and ensure timely resolution to maintain vendor relationships and accurate financials.
  • Support GDPR/Privacy and data handling requirements in operations processes: implement data minimization practices, coordinate with privacy officers on vendor data processing agreements, and ensure access controls are enforced.
  • Coordinate facility capital projects and office expansions: manage vendor quotes, monitor project budgets and timelines, and coordinate communications across engineering, real estate, and business units.
  • Provide backup support for related administrative functions including reception, mailroom, and basic IT troubleshooting to maintain uninterrupted business operations.

Secondary Functions

  • Prepare standardized operational templates and executive-ready slide decks to streamline reporting and executive communications.
  • Support ad-hoc operational projects, including competitive benchmarking, vendor market research, and one-off process automation pilots.
  • Monitor and report on vendor SLAs and contract KPIs; initiate corrective action plans and continuous improvement reviews with vendors.
  • Serve as the primary liaison for third-party service providers on daily operational issues, ensuring fast resolution and high levels of service delivery.
  • Assist in developing and rolling out company-wide operational policies and internal communications related to process changes, facilities updates, and corporate programs.
  • Maintain and improve the operations knowledge base, FAQs, and onboarding checklists for new hires and internal stakeholders.
  • Coordinate routine compliance checks (insurance certificates, safety inspections, corporate filings) and maintain centralized records for audit readiness.
  • Assist finance with month-end close tasks related to operational accounts, accrual reconciliations, and expense allocations.

Required Skills & Competencies

Hard Skills (Technical)

  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, Power Query), Google Sheets, and experience building operational dashboards for KPIs and variance analysis.
  • Hands-on experience with ERP systems (NetSuite, SAP, Oracle, Workday) — PO creation, invoice reconciliation, and GL coding experience.
  • Familiarity with CRM or ticketing systems (Salesforce, Zendesk, ServiceNow) to manage service requests and stakeholder communications.
  • Experience with spend management and procurement tools (Coupa, Ariba, Concur) including PO workflows and vendor management modules.
  • Basic SQL or data-querying capabilities for extracting operational data and running ad-hoc reports.
  • Ability to use business intelligence tools (Tableau, Power BI, Looker) to visualize operational metrics and present actionable insights.
  • Solid contract administration skills: drafting, redlining basics, tracking renewals and milestones, and maintaining a contract repository.
  • Project coordination skills including MS Project or Asana/Jira/Trello usage, including creating project plans, tracking milestones, and reporting status.
  • Knowledge of compliance frameworks and audit preparation, including documentation control, SOX controls (if applicable), and vendor risk assessments.
  • Experience preparing executive-level presentations and concise operating summaries for leadership review.

Soft Skills

  • Strong stakeholder management and cross-functional communication — experience liaising with Finance, Legal, HR, IT, and external vendors.
  • Highly organized with exceptional attention to detail and ability to manage competing priorities in a fast-paced environment.
  • Proactive problem-solving and critical thinking skills, with a track record of identifying process inefficiencies and driving measurable improvement.
  • Excellent written and verbal communication skills; able to translate operational data into clear recommendations.
  • Discretion and professionalism handling confidential information and sensitive corporate matters.
  • Time management and prioritization: ability to independently manage multiple workstreams and deliver on tight deadlines.
  • Collaborative team player who can influence without direct authority and build productive relationships across levels.
  • Adaptability to change and resilience in dynamic, ambiguous environments.
  • Customer-service orientation with a bias for delivering high-quality internal stakeholder experiences.
  • Initiative and accountability: drives tasks to completion and follows through on action items without continuous oversight.

Education & Experience

Educational Background

Minimum Education:

  • Associate degree or equivalent in Business Administration, Operations Management, Finance, or a related field. Equivalent professional experience will be considered.

Preferred Education:

  • Bachelor’s degree in Business Administration, Operations Management, Finance, Supply Chain, Project Management, or a closely related discipline.
  • Professional certifications such as PMP/CAPM, Lean Six Sigma (Yellow/Green Belt), or Certified Administrative Professional are a plus.

Relevant Fields of Study:

  • Business Administration
  • Operations Management
  • Finance / Accounting
  • Supply Chain / Logistics
  • Project Management
  • Information Systems / Data Analytics

Experience Requirements

Typical Experience Range:

  • 2–5 years of progressive experience in corporate operations, office management, program coordination, procurement, or related roles.

Preferred:

  • 3+ years supporting corporate operations in a fast-growth or matrixed environment with hands-on ERP and procurement experience.
  • Demonstrated experience coordinating cross-functional initiatives, managing vendors/contracts, and producing executive-level operational reporting.
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