E-Learning Specialist

🎯 Role Definition

Are you passionate about crafting transformative digital learning experiences? As our E-Learning Specialist, you will be the architect behind our online training initiatives. You will collaborate with subject matter experts and stakeholders to translate complex concepts into engaging, effective, and visually compelling e-learning content. This role is pivotal in shaping our learning culture, managing our Learning Management System (LMS), and ensuring our workforce is equipped with the knowledge and skills needed to excel. You will leverage cutting-edge authoring tools and adult learning principles to build a world-class digital learning library that is both impactful and scalable.

📈 Career Progression

Typical Career Path

Entry Point From:

Instructional Designer
Corporate Trainer
Teacher / K-12 or Higher Ed Educator
Multimedia Developer

Advancement To:

Senior E-Learning Specialist / Lead Instructional Designer
Learning and Development (L&D) Manager
Instructional Design Manager
LMS Manager/Strategist

Lateral Moves:

LMS Administrator
UX Designer (for Learning Platforms)
Training Program Manager
Change Management Specialist

Core Responsibilities

Primary Functions

Design and develop interactive, engaging, and instructionally sound e-learning courses, modules, and curricula using rapid authoring tools like Articulate Storyline 360 and Adobe Captivate.
Collaborate closely with Subject Matter Experts (SMEs) across various departments to gather, validate, and translate business content into effective learning experiences.
Author and produce compelling multimedia elements, including videos, audio narration, interactive simulations, and graphics to enhance the learning process.
Develop comprehensive learning materials such as storyboards, scripts, job aids, facilitator guides, and participant workbooks to support blended learning solutions.
Administer and maintain the Learning Management System (LMS), including uploading and testing courses, managing user enrollments, and generating completion reports.
Apply adult learning theories and instructional design models (e.g., ADDIE, SAM, Bloom's Taxonomy) to create content that meets the needs of a diverse, global audience.
Create and implement valid assessments, quizzes, and practical exercises to measure learning objectives, knowledge transfer, and skill acquisition.
Conduct thorough needs analyses and gap assessments in partnership with business leaders to identify training needs and determine appropriate learning solutions.
Manage the entire lifecycle of e-learning projects, from initial scoping and project planning to development, review, deployment, and evaluation.
Regularly review, update, and maintain the existing library of e-learning content to ensure it remains accurate, relevant, and effective.
Design and deliver virtual instructor-led training (VILT) sessions, webinars, and workshops using platforms like Zoom, Microsoft Teams, or Webex.
Ensure all digital learning content is compliant with industry standards, including SCORM, xAPI, and accessibility guidelines (WCAG 2.1).
Pilot and conduct quality assurance (QA) testing on all learning solutions to identify and resolve any technical issues, typos, or instructional design flaws before launch.
Analyze learning data and metrics from the LMS to report on training effectiveness, learner engagement, and the business impact of learning programs.
Stay current with emerging trends, tools, and technologies in the e-learning and instructional technology space to drive continuous improvement and innovation.
Develop and champion brand and style guidelines for all learning content to ensure a consistent, high-quality user experience.
Convert existing instructor-led training (ILT) materials into dynamic and effective self-paced or virtual learning formats.
Create structured learning paths and programs within the LMS to guide employee development and career progression.
Troubleshoot and provide technical support to end-users experiencing issues with e-learning courses or the LMS platform.
Manage vendor relationships for outsourced content development, external learning libraries, or specialized training tools.

Secondary Functions

Support ad-hoc training requests and develop quick-turnaround performance support tools and microlearning assets.
Contribute to the organization's broader learning and development strategy and long-term training roadmap.
Collaborate with HR Business Partners and IT teams to ensure seamless integration of learning systems and alignment with talent initiatives.
Participate in sprint planning, daily stand-ups, and retrospectives within an agile project management framework.
Assist in the communication and marketing of new learning programs to drive awareness and adoption.

Required Skills & Competencies

Hard Skills (Technical)

E-Learning Authoring Tools: Expert proficiency in Articulate 360 (Storyline, Rise) and/or Adobe Captivate.
LMS Administration: Experience managing and administering Learning Management Systems (e.g., Cornerstone, Docebo, Moodle, LearnUpon).
Multimedia Production: Proficiency with video and audio editing software (e.g., Camtasia, Adobe Premiere, Audition).
Instructional Design Principles: Deep understanding of adult learning theory, ADDIE, SAM, and other instructional design models.
Graphic Design: Competency with graphic design tools (e.g., Adobe Photoshop, Illustrator, Canva) to create visually appealing assets.
Learning Technologies Standards: Knowledge of SCORM, AICC, and xAPI for course publishing and tracking.
Virtual Training Platforms: Experience facilitating on platforms like Zoom, Microsoft Teams, or Webex.
Project Management Software: Familiarity with tools like Asana, Trello, Jira, or Smartsheet.

Soft Skills

Communication: Exceptional written and verbal communication skills, with the ability to simplify complex information.
Collaboration: Proven ability to work effectively with stakeholders, SMEs, and team members.
Creativity & Innovation: A creative mindset to design engaging and non-traditional learning solutions.
Project Management: Strong organizational and time-management skills to handle multiple projects simultaneously.
Attention to Detail: Meticulous attention to detail in design, content, and quality assurance.
Problem-Solving: Strong analytical and critical thinking skills to troubleshoot issues and devise effective solutions.
Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities and technologies.
Stakeholder Management: Skill in building relationships, managing expectations, and influencing others.

Education & Experience

Educational Background

Minimum Education:

Bachelor's Degree in a relevant field.

Preferred Education:

Master's Degree in Instructional Design, Educational Technology, Adult Learning, or a related discipline.
Professional certification in instructional design or training (e.g., CPTD, ATD Master Trainer).

Relevant Fields of Study:

Instructional Design & Technology
Education / Adult Learning
Communications
Human Resources Development

Experience Requirements

Typical Experience Range:

3-5 years of direct experience in instructional design and developing e-learning solutions in a corporate or professional setting.

Preferred:

Experience working with a global audience and localizing content.
A portfolio of diverse e-learning projects and multimedia content is highly preferred.
Experience implementing learning programs within a technology, sales, or customer service organization.