Key Responsibilities and Required Skills for Facility Technician

🎯 Role Definition

We are actively searching for a dedicated and resourceful Facility Technician to join our dynamic team. In this pivotal role, you will be the backbone of our daily operations, ensuring our facilities are safe, efficient, and well-maintained. You are the go-to expert for troubleshooting, repairing, and enhancing our physical environment. This position requires a hands-on problem-solver with a strong technical aptitude in MEP systems and a commitment to quality and safety. If you take pride in your work and thrive in a role where no two days are the same, we encourage you to apply and become an essential part of our operational success.

📈 Career Progression

Typical Career Path

Entry Point From:

Maintenance Helper or Assistant
Apprentice Electrician, Plumber, or HVAC Technician
General Handyman or Construction Laborer

Advancement To:

Lead Facility Technician or Maintenance Team Lead
Facility Supervisor / Facility Manager
Specialized Technician (e.g., HVAC Specialist, Building Controls Engineer)

Lateral Moves:

Health and Safety Coordinator
Project Coordinator (Facilities or Construction)

Core Responsibilities

Primary Functions

Perform routine and complex preventive maintenance on critical building systems, including HVAC, electrical, plumbing, and fire/life safety, to ensure maximum uptime and operational readiness.
Diagnose, troubleshoot, and execute repairs on a wide range of mechanical and electrical equipment, utilizing technical manuals, blueprints, and schematics to guide your work.
Respond promptly to and meticulously manage service requests and work orders submitted through our Computerized Maintenance Management System (CMMS), ensuring clear communication and timely resolution.
Conduct regular, comprehensive inspections of the facility's interior and exterior to proactively identify potential issues, safety hazards, and opportunities for improvement.
Execute a variety of skilled trade tasks, including but not limited to minor plumbing repairs, basic carpentry, drywall patching, and professional-quality painting to maintain the building's aesthetic.
Ensure all life safety systems, such as fire sprinklers, alarms, and emergency lighting, are regularly tested, inspected, and fully compliant with local, state, and federal regulations.
Coordinate, oversee, and quality-check the work of external vendors and specialized contractors, ensuring they adhere to site safety protocols and deliver services to our standards.
Maintain a precise inventory of essential parts, tools, and maintenance supplies, initiating procurement requests to prevent stockouts of critical items.
Strictly adhere to all established safety protocols, including Lockout/Tagout (LOTO), personal protective equipment (PPE) usage, and OSHA guidelines to foster a culture of safety.
Assist with internal space planning and logistics, including office moves, furniture assembly, and modular wall reconfigurations to support evolving business needs.
Perform daily, weekly, and monthly building walkthroughs to monitor equipment performance, identify anomalies, and ensure a pristine and orderly environment.
Maintain the building's exterior and grounds, which may include light landscaping, pressure washing, and coordinating snow/ice removal to ensure safe access.
Document all maintenance activities, repairs, and system statuses with a high level of detail in digital logs or the CMMS to create a reliable maintenance history.
Be available for on-call rotations to respond to after-hours and emergency situations, addressing urgent facility issues to minimize business disruption.
Monitor and make adjustments to the Building Automation System (BAS) or Building Management System (BMS) to optimize energy consumption and maintain occupant comfort.
Support the setup and breakdown of furniture and audio/visual equipment for large-scale company meetings, events, and conferences.
Repair and maintain door hardware, including closers, locks, and automatic openers, to ensure security and accessibility.
Perform water quality testing and maintain associated water treatment systems, such as softeners or filters, as required by facility standards.
Manage waste disposal and recycling programs, ensuring compliance with environmental regulations and corporate sustainability goals.
Replace lighting components, including bulbs, ballasts, and drivers, upgrading to energy-efficient LED fixtures where appropriate.

Secondary Functions

Assist the Facility Manager in developing budget forecasts by providing cost estimates for repairs, supplies, and potential capital projects.
Escort, monitor, and support third-party contractors and vendors on-site to ensure they comply with all company safety rules and work specifications.
Contribute to the continuous improvement of the preventive maintenance program by suggesting updated procedures and task frequencies.
Participate in project planning meetings for facility renovations, upgrades, and new equipment installations.

Required Skills & Competencies

Hard Skills (Technical)

Deep proficiency in diagnosing, servicing, and repairing commercial HVAC systems, including RTUs, VAVs, and chillers.
Strong knowledge of commercial electrical systems (up to 480V), including wiring, conduit, panel maintenance, and Lockout/Tagout (LOTO) procedures.
Solid experience with plumbing systems, including soldering, brazing, fixture repair/installation, and drain clearing.
Competency in using and updating a Computerized Maintenance Management System (CMMS) for work order tracking and asset management.
The ability to read and accurately interpret technical documents, blueprints, MEP drawings, and equipment schematics.
Practical skills in general building trades, including carpentry, drywall installation/repair, painting, and flooring.
Familiarity with monitoring and adjusting Building Automation Systems (BAS) or Energy Management Systems (EMS).
Comprehensive understanding of OSHA regulations and general workplace safety standards.
Experience operating and maintaining powered industrial equipment such as forklifts, scissor lifts, and boom lifts.
Knowledge of fire alarm and suppression systems inspection and testing requirements.

Soft Skills

Exceptional analytical and problem-solving skills to troubleshoot complex issues logically and effectively.
Superior time management and organizational abilities, with a proven capacity to prioritize and manage multiple concurrent tasks.
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Strong interpersonal and communication skills for interacting professionally with colleagues, tenants, and external vendors.
A proactive, self-starting attitude with the ability to work autonomously and with minimal direct supervision.
High level of adaptability and flexibility to respond to urgent needs and shifting priorities in a fast-paced environment.
A customer-centric mindset focused on delivering high-quality service and maintaining a positive facility experience.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent.

Preferred Education:

Certificate from a vocational or technical school in a relevant trade (e.g., HVAC-R, Electrical Technology, Industrial Maintenance).
Associate's Degree in Facilities Management or a related technical field.

Relevant Fields of Study:

Facilities Management
Industrial Maintenance Technology
HVAC Technology
Electrical Engineering Technology

Experience Requirements

Typical Experience Range:

3-5 years of direct, hands-on experience in a commercial, industrial, or corporate facility maintenance role.

Preferred:

5+ years of experience in a large-scale or critical environment (e.g., data center, manufacturing, R&D lab). Certifications such as EPA Universal 608, Certified Facility Manager (CFM), or a Journeyman license in a trade are highly desirable.