Torchora
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Key Responsibilities and Required Skills for a Fleet Operations Manager

💰 $85,000 - $135,000

LogisticsOperations ManagementSupply ChainTransportation

🎯 Role Definition

We're searching for a dynamic and strategic Fleet Operations Manager to take the helm of our entire vehicle fleet. In this critical role, you will be the driving force behind the efficiency, safety, and cost-effectiveness of our transportation and logistics operations. You will be responsible for the full lifecycle of our fleet assets, from procurement and maintenance to compliance and disposal. This is an opportunity to lead a dedicated team, implement cutting-edge technology, and make a tangible impact on our bottom line by optimizing one of the company's most vital functions. If you are a data-driven leader with a passion for logistics and a proven track record of operational excellence, we want to hear from you.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Fleet Supervisor
  • Senior Logistics Coordinator
  • Transportation Manager

Advancement To:

  • Director of Fleet Operations
  • Senior Manager, Logistics & Transportation
  • Director of Operations

Lateral Moves:

  • Supply Chain Manager
  • Distribution Center Manager
  • Procurement Manager

Core Responsibilities

Primary Functions

  • Oversee the entire vehicle lifecycle, from strategic procurement and upfitting specifications to preventative maintenance, repair management, and eventual asset disposal to ensure maximum return on investment.
  • Develop, manage, and own the annual fleet operations budget, meticulously tracking expenditures and implementing robust cost-saving initiatives to reduce the total cost of ownership (TCO).
  • Lead, mentor, and develop a high-performing team of drivers, dispatchers, technicians, and administrative staff, fostering a culture of safety, accountability, and continuous improvement.
  • Ensure unwavering compliance with all federal, state, and local transportation regulations, including DOT, FMCSA, EPA, and OSHA standards, through regular audits, training, and record-keeping.
  • Design and implement comprehensive preventative maintenance programs in collaboration with internal technicians and external vendors to minimize vehicle downtime and extend asset lifespan.
  • Champion and leverage fleet management software and telematics systems (e.g., Geotab, Samsara, Fleetio) to monitor driver behavior, optimize routing, track assets, and generate actionable performance analytics.
  • Manage key vendor relationships and negotiate favorable contracts with vehicle manufacturers, maintenance providers, fuel card companies, and insurance brokers.
  • Drive a world-class safety program, including the development and enforcement of safety policies, conducting thorough accident investigations, and implementing corrective action plans to mitigate risk.
  • Analyze complex fleet data to establish, monitor, and report on key performance indicators (KPIs) such as fuel efficiency (MPG), asset utilization, cost-per-mile, and maintenance trends.
  • Direct the strategic planning for fleet replacement and expansion, conducting needs assessments and market analysis to acquire the right assets at the right time.
  • Implement and manage fuel management programs to control costs, monitor consumption patterns, and identify opportunities for efficiency gains through driver coaching and route optimization.
  • Oversee the vehicle registration, licensing, and permitting process for the entire fleet, ensuring all assets are legally compliant to operate across all required jurisdictions.
  • Develop and document standard operating procedures (SOPs) for all facets of fleet operations, including vehicle assignment, pre/post-trip inspections, and emergency response protocols.
  • Collaborate cross-functionally with departments such as Finance, HR, Legal, and regional Operations to ensure the alignment of fleet strategies with broader company objectives.
  • Serve as the primary point of contact and lead incident commander for all fleet-related emergencies, coordinating the response and communication to minimize operational disruption.
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  • Evaluate and champion the integration of new technologies and innovations in the fleet industry, such as electric vehicles (EVs), alternative fuels, and advanced driver-assistance systems (ADAS).
  • Prepare and present detailed operational and financial reports to senior leadership, providing data-backed insights and recommendations for strategic decision-making.
  • Manage the comprehensive driver qualification process, including background checks, Motor Vehicle Record (MVR) reviews, and robust onboarding to ensure a safe and qualified driver pool.
  • Resolve complex operational challenges and logistical issues in real-time, demonstrating superior problem-solving skills and composure under pressure.
  • Conduct regular performance reviews and provide ongoing coaching to team members to support their professional growth and career development within the organization.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis to uncover hidden operational trends.
  • Contribute to the organization's broader logistics and supply chain strategy and roadmap.
  • Collaborate with business units to translate their transportation needs into actionable fleet requirements.
  • Participate in sprint planning and agile ceremonies for technology and process improvement projects.

Required Skills & Competencies

Hard Skills (Technical)

  • Fleet Management Software: Expertise in using telematics and fleet management platforms (e.g., Geotab, Samsara, Fleetio, Zonar).
  • Regulatory Compliance: Deep knowledge of DOT, FMCSA, IFTA, and other relevant state and federal transportation laws.
  • Budgeting & Cost Analysis: Proficient in budget creation, P&L management, and Total Cost of Ownership (TCO) analysis.
  • Vehicle Lifecycle Management: Experience in vehicle specification, procurement, maintenance scheduling, and disposal strategies.
  • Data Analysis & Reporting: Ability to analyze fleet KPIs and generate insightful reports using tools like Excel, Google Sheets, or BI platforms.
  • Vendor Negotiation: Proven skill in negotiating contracts and managing relationships with suppliers, service providers, and OEMs.
  • Route Optimization: Experience with routing software and logistics planning to improve efficiency and reduce mileage.

Soft Skills

  • Leadership & Team Development: Ability to inspire, manage, and develop a diverse team of drivers and support staff.
  • Strategic Thinking: Capacity to see the big picture, plan for future needs, and align fleet operations with business goals.
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  • Problem-Solving: Excellent analytical and critical-thinking skills to resolve complex logistical and operational issues.
  • Communication: Strong verbal and written communication skills for interacting with team members, vendors, and senior leadership.
  • Project Management: Ability to manage multiple initiatives simultaneously, from technology rollouts to policy implementation.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's Degree or equivalent professional experience in a related field.

Preferred Education:

  • Master's Degree in a related field.
  • Certified Automotive Fleet Manager (CAFM) or similar industry certification.

Relevant Fields of Study:

  • Supply Chain Management
  • Logistics & Transportation
  • Business Administration
  • Operations Management

Experience Requirements

Typical Experience Range:

  • 5-8 years of progressive experience in fleet management, logistics, or transportation operations.

Preferred:

  • At least 3 years of experience in a direct leadership or supervisory role, managing a team of direct reports.
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