Key Responsibilities and Required Skills for a Forklift Operator (Sit-Down)

🎯 Role Definition

As a vital member of our logistics and operations team, the Sit-Down Forklift Operator is the backbone of our warehouse efficiency. You will be responsible for the precise and safe movement of materials, products, and equipment throughout our facility. This role requires more than just driving; it demands a keen eye for detail, a commitment to safety protocols, and the ability to work collaboratively to meet shipping, receiving, and production deadlines. You will be instrumental in maintaining our inventory accuracy, ensuring the integrity of our products, and upholding a secure and organized work environment. This is a hands-on position ideal for a proactive individual who thrives in a fast-paced setting and takes pride in their contribution to the overall supply chain success.

📈 Career Progression

Typical Career Path

Entry Point From:

Warehouse Associate
General Laborer
Picker / Packer

Advancement To:

Lead Forklift Operator / Team Lead
Warehouse Supervisor
Inventory Control Specialist

Lateral Moves:

Stand-Up Reach Truck Operator
Shipping and Receiving Clerk
Materials Handler

Core Responsibilities

Primary Functions

Operate a sit-down, counterbalance forklift to safely move, locate, relocate, stack, and count merchandise and materials.
Perform efficient loading and unloading of inbound and outbound trucks, trailers, and containers, verifying the accuracy and integrity of all shipments.
Transport raw materials, work in process, and finished goods to and from storage areas, production lines, and loading docks.
Execute daily pre-operation and post-operation inspections of the forklift, meticulously documenting and reporting any equipment malfunctions or maintenance needs.
Utilize Radio Frequency (RF) scanning equipment and Warehouse Management Systems (WMS) to accurately track inventory movement and ensure real-time data integrity.
Strictly adhere to all company safety protocols, OSHA regulations, and standard operating procedures to maintain a secure and accident-free workplace.
Efficiently stack and store pallets and materials in designated warehouse locations, maximizing space utilization and maintaining organized storage racks.
Pull, prepare, and stage products for shipment, ensuring the exact quantity and type of product is accurately picked and prepared for loading.
Verify the accuracy of orders against packing lists, bills of lading, or other shipping documents before staging for shipment.
Securely wrap, band, and prepare pallets for shipment, ensuring stability and protection of goods during transit.
Report any product damage, quality issues, or inventory discrepancies to the warehouse supervisor or lead immediately for resolution.
Communicate effectively with supervisors, team members, and truck drivers regarding shipment status, workflow, and potential delays.
Maneuver the forklift with precision in congested areas, narrow aisles, and around pedestrians and other equipment.
Monitor and manage forklift battery charging and changing procedures to ensure equipment is always ready for operation.
Work collaboratively with shipping, receiving, and production teams to ensure a smooth and efficient workflow and timely processing of all orders.

Secondary Functions

Support and participate in routine cycle counts and annual physical inventories to maintain high levels of inventory accuracy.
Maintain a clean, neat, and orderly work area, assisting in general warehouse housekeeping duties to ensure a safe and organized environment.
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Assist in other warehouse duties as assigned, including order picking, packing, and sorting when forklift operation is not required.
Operate other material handling equipment, such as electric pallet jacks or clamps, as needed and after proper training.
Provide support for special projects and assist team members to meet departmental goals and deadlines.

Required Skills & Competencies

Hard Skills (Technical)

Forklift Operation: Proven experience and valid certification in operating sit-down counterbalance forklifts.
RF Scanner Proficiency: Experience using handheld RF scanning devices for inventory tracking and order picking.
Warehouse Management Systems (WMS): Familiarity with WMS software for managing inventory and processing orders.
Loading & Unloading: Expertise in safely and efficiently loading and unloading trailers and flatbeds.
-- Inventory Control: Knowledge of cycle counting, stock rotation (FIFO/LIFO), and inventory management principles.
OSHA Safety Standards: In-depth knowledge of warehouse safety regulations and best practices.

Soft Skills

Attention to Detail: Meticulous in checking paperwork, counting products, and inspecting equipment to prevent errors.
Spatial Awareness: Excellent awareness of surroundings to navigate tight spaces and busy environments safely.
Reliability & Punctuality: A dependable team member with a strong work ethic and consistent attendance.
Communication: Ability to clearly communicate with team members, supervisors, and drivers.
Time Management: Skilled at prioritizing tasks and managing workload effectively in a fast-paced environment.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent.

Preferred Education:

Vocational training or certification in warehousing or logistics.

Relevant Fields of Study:

Logistics and Supply Chain Management
Warehouse Operations

Experience Requirements

Typical Experience Range:

1-3 years of recent, direct experience operating a sit-down forklift in a warehouse, distribution, or manufacturing environment.

Preferred:

3+ years of experience in a high-volume facility, with demonstrated proficiency in using WMS and RF scanning technology.