Key Responsibilities and Required Skills for Group Consultant Assistant

🎯 Role Definition

As a Group Consultant Assistant, you will be the organizational backbone of a dedicated consulting group, playing a pivotal role in the seamless execution of client projects and internal operations. You are the central orchestrator, ensuring our team of expert consultants has the administrative, logistical, and project-based support needed to excel. This position requires a blend of exceptional organizational prowess, proactive problem-solving, and first-class communication skills to manage the complex demands of a high-performing, client-facing environment. You will be instrumental in driving team efficiency, upholding our standards of quality, and contributing directly to the success of our client engagements.

📈 Career Progression

Typical Career Path

Entry Point From:

Administrative Assistant or Executive Assistant
Project Coordinator
Junior Analyst or Research Assistant

Advancement To:

Senior Consultant Assistant or Executive Business Partner
Associate Consultant or Junior Consultant
Project Manager or Operations Manager

Lateral Moves:

Client Relationship Coordinator
Business Analyst
Knowledge Management Specialist

Core Responsibilities

Primary Functions

Act as the central point of contact for the consulting team, expertly managing internal and external communications to ensure information flows seamlessly between clients, consultants, and leadership.
Manage complex and dynamic calendars for multiple senior consultants, strategically scheduling meetings, resolving conflicts, and prioritizing commitments to optimize their time and focus.
Coordinate all logistical aspects of client meetings, workshops, and presentations, including scheduling, conference room booking, technology setup (video conferencing), and catering arrangements.
Prepare, proofread, and format a high volume of client-facing documents, including polished PowerPoint presentations, detailed proposals, complex Excel spreadsheets, and formal reports, ensuring they meet firm-wide branding and quality standards.
Provide comprehensive project coordination support by tracking key project milestones, deadlines, and deliverables using tools like Asana or Jira, and proactively flagging potential risks or delays to the project lead.
Arrange complex domestic and international travel itineraries for the consulting team, managing flights, accommodations, ground transportation, and visa requirements with a focus on cost-effectiveness and convenience.
Process and reconcile expense reports in a timely and accurate manner, ensuring compliance with company policies and client billing requirements.
Maintain and update the client relationship management (CRM) system (e.g., Salesforce) with accurate client contact information, engagement history, and business development activities.
Conduct preliminary industry, market, and company-specific research to provide consultants with foundational knowledge and data for client engagements and proposals.
Serve as a document management expert, organizing and maintaining project files on platforms like SharePoint or Google Drive to ensure all team members can easily access up-to-date information.
Assist in the client onboarding process by preparing engagement letters, setting up project files, and coordinating introductory calls to ensure a smooth start to new projects.
Support the billing and invoicing process by collaborating with the finance department to gather necessary project data, track billable hours, and assist in drafting client invoices.
Draft, review, and finalize professional correspondence, including emails, memos, and letters, on behalf of the consulting team, demonstrating a high level of written communication skill.
Anticipate the needs of the consulting team by proactively preparing materials for upcoming meetings, managing follow-up action items, and creating a structured workflow.
Handle sensitive and confidential information with the utmost discretion and professionalism, building a foundation of trust with both clients and internal team members.

Secondary Functions

Support ad-hoc data requests and perform basic exploratory data analysis to assist the consulting team in generating insights.
Contribute to the continuous improvement of team processes, templates, and administrative best practices to enhance overall efficiency and effectiveness.
Assist in the development and maintenance of a central knowledge management repository, including case studies, project summaries, and research findings.
Provide support for business development activities, including background research on potential clients, preparation of pitch decks, and coordination of introductory meetings.
Participate in internal team-building initiatives and assist in organizing team-wide events and training sessions.
Engage in ongoing professional development to deepen understanding of the consulting industry, project management methodologies, and relevant software tools.

Required Skills & Competencies

Hard Skills (Technical)

Microsoft Office Suite Mastery: Expert-level proficiency in PowerPoint, Excel, Word, and Outlook, with the ability to create sophisticated presentations, complex spreadsheets, and professionally formatted documents.
Project Coordination Tools: Hands-on experience with project management software such as Asana, Trello, Jira, or Microsoft Project for tracking tasks and timelines.
CRM Software: Familiarity with Client Relationship Management (CRM) systems like Salesforce or HubSpot for managing client data and communication.
Document Management Systems: Proficiency in using cloud-based collaboration and storage platforms like SharePoint, Google Drive, or Box.
Advanced Research Skills: Ability to efficiently use online databases, search engines, and internal knowledge bases to gather and synthesize information.
Fast & Accurate Typing: Strong data entry skills with a focus on speed and a high degree of accuracy.
Video Conferencing Technology: Expertise in managing virtual meetings using platforms like Zoom, Microsoft Teams, and Webex.

Soft Skills

Exceptional Organizational Skills: World-class ability to multitask, prioritize a demanding workload, and manage time effectively in a deadline-driven environment.
Impeccable Attention to Detail: A commitment to accuracy and quality in all outputs, from proofreading documents to managing complex schedules.
Proactive Problem-Solving: A resourceful and forward-thinking mindset, capable of anticipating needs and independently finding solutions to challenges.
Superior Communication: Excellent verbal and written communication skills, with the ability to convey information clearly, concisely, and professionally to stakeholders at all levels.
Unwavering Professionalism & Discretion: The ability to handle highly confidential information with integrity and maintain a polished, professional demeanor at all times.
Collaborative Spirit: A strong team player with excellent interpersonal skills and a genuine desire to support colleagues and contribute to shared goals.
Adaptability & Composure: The capacity to remain calm, flexible, and effective when faced with ambiguity, changing priorities, and high-pressure situations.

Education & Experience

Educational Background

Minimum Education:

Bachelor's Degree or equivalent combination of education and relevant professional experience.

Preferred Education:

Bachelor's Degree in a business-related or communications-focused field.

Relevant Fields of Study:

Business Administration
Communications
Economics
Marketing

Experience Requirements

Typical Experience Range:

3-5 years of experience in a high-level administrative, executive support, or project coordination role.

Preferred:

Prior experience working within a fast-paced professional services environment (e.g., management consulting, finance, legal, or accounting) is strongly preferred.