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Key Responsibilities and Required Skills for Group Instructor Assistant

💰 $18 - $25 per hour

FitnessWellnessCustomer ServiceEducationHospitality

🎯 Role Definition

As a Group Instructor Assistant, you are the essential right-hand to our Lead Instructors, playing a pivotal role in creating a world-class experience for our members. You will be the co-pilot of the class, responsible for ensuring the environment is prepared, members feel supported, and the energy remains high from start to finish. This position involves hands-on support during classes, meticulous preparation and breakdown of the studio space, and direct, positive interaction with our community. The ideal candidate is proactive, observant, and possesses a genuine passion for helping others achieve their fitness and wellness goals. You will be instrumental in fostering an inclusive, safe, and motivating atmosphere that keeps our members coming back.


📈 Career Progression

Typical Career Path

Entry Point From:

  • Dedicated and Passionate Class Member/Participant
  • Fitness Center Front Desk Staff or Member Services Representative
  • Hospitality or Customer Service Roles

Advancement To:

  • Lead Group Instructor (in various formats)
  • Studio Coordinator or Assistant Manager
  • Personal Trainer or Private Coach

Lateral Moves:

  • Member Experience Specialist
  • Community Engagement Coordinator

Core Responsibilities

Primary Functions

  • Actively assist the Lead Instructor during class by demonstrating exercises, movements, and proper form modifications for varying fitness levels.
  • Provide personalized, one-on-one attention and encouragement to participants who may need additional guidance or support.
  • Foster a high-energy, positive, and inclusive class environment, motivating participants through verbal cues and enthusiastic engagement.
  • Meticulously prepare the instructional space before each class, including setting up all necessary equipment, audiovisual systems, and lighting.
  • Ensure a seamless and safe class experience by closely monitoring participants for correct form and technique, offering gentle, constructive corrections.
  • Efficiently manage the complete breakdown and cleaning of the studio space and equipment after class, ensuring it is pristine for the next session.
  • Greet members warmly, manage the class check-in process, and handle waitlist inquiries to ensure a smooth and welcoming start for everyone.
  • Serve as a key point of contact for members, confidently answering questions about class formats, schedules, memberships, and studio amenities.
  • Proactively identify and address potential safety hazards within the studio, strictly adhering to all facility safety protocols and emergency procedures.
  • Build strong, authentic relationships with members to enhance their sense of community, improve retention, and encourage consistent attendance.
  • Be prepared to lead portions of the class warm-up or cool-down, or act as a temporary substitute in case of an emergency.
  • Manage in-class music and sound levels to match the energy and flow of the instruction, creating an immersive workout experience.

Secondary Functions

  • Assist in the development and brainstorming of new class choreography, playlists, and instructional content alongside the lead instructor.
  • Actively solicit and document member feedback regarding class experience, instructor performance, and studio amenities to drive continuous improvement.
  • Support marketing and promotional efforts by engaging with the community on social media and encouraging members to participate in studio events.
  • Maintain accurate attendance records and document any notable incidents, member feedback, or equipment issues for facility management.
  • Ensure all studio supplies, such as cleaning wipes, towels, and water cooler stations, are consistently stocked and readily available for members.
  • Participate in regular team meetings, staff training sessions, and professional development workshops to stay current with fitness trends and best practices.
  • Aid in the onboarding and training of new Assistant Instructors, sharing best practices and fostering a collaborative team spirit.
  • Perform regular maintenance checks on fitness equipment, reporting any signs of wear, tear, or malfunction to the appropriate manager.

Required Skills & Competencies

Hard Skills (Technical)

  • CPR/AED and First Aid Certification: Must be current or obtained shortly after hiring.
  • Knowledge of Basic Anatomy & Kinesiology: Understanding of fundamental human movement, muscle groups, and exercise principles.
  • Equipment Proficiency: Familiarity with a range of fitness equipment (e.g., weights, resistance bands, bikes, treadmills).
  • Group Fitness Format Experience: Prior participation or knowledge of specific class styles such as Yoga, HIIT, Cycling, or Pilates.
  • Studio Software Familiarity: Experience with booking and check-in systems like Mindbody or similar platforms is a plus.
  • Audiovisual Operation: Basic ability to operate sound systems, microphones, and other AV equipment.

Soft Skills

  • Exceptional Interpersonal & Communication Skills: Ability to connect authentically with a diverse group of people and communicate with clarity and enthusiasm.
  • High-Energy & Motivational Attitude: A naturally positive and encouraging demeanor that inspires and uplifts others.
  • Strong Customer Service Orientation: A genuine desire to help others and provide an outstanding member experience.
  • Punctuality and Reliability: Impeccable time management and a commitment to being a dependable team member.
  • Adaptability and Composure: Ability to think on your feet and remain calm and effective in a fast-paced, sometimes unpredictable environment.
  • Teamwork and Collaboration: Works seamlessly with the lead instructor and other staff to achieve common goals.
  • Keen Observational Skills: The ability to scan a room and notice subtle cues related to form, safety, or member engagement.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or equivalent.

Preferred Education:

  • Associate's or Bachelor's Degree.

Relevant Fields of Study:

  • Kinesiology or Exercise Science
  • Physical Education
  • Hospitality and Tourism Management

Experience Requirements

Typical Experience Range: 0-2 years in a related environment.

Preferred: 6+ months of experience in a customer-facing role within a fitness studio, gym, or hospitality setting. A deep, personal passion for group fitness, demonstrated by consistent participation in classes, is highly valued.