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Key Responsibilities and Required Skills for Investment Coordinator

💰 $55,000 - $95,000

FinanceInvestmentOperationsCoordinator

🎯 Role Definition

The Investment Coordinator supports portfolio managers, operations teams, and client service by coordinating day-to-day investment operations, trade processing, reporting, and compliance tasks. This role bridges investment analysis, fund administration, and client-facing reporting to ensure accurate, timely, and compliant execution of investment strategies.

Key responsibilities include trade capture and settlement oversight, NAV and performance reconciliation, preparation of client and internal investment reports, liaising with custodian banks and brokers, and maintaining operational controls and documentation. The ideal candidate has strong financial-product knowledge, attention to detail, advanced Excel skills, experience with investment operations systems (e.g., Bloomberg, FactSet, SimCorp, BlackRock Aladdin, or state-of-the-art OMS/PMS), and excellent stakeholder communication abilities.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Investment Operations Analyst
  • Fund Accounting Specialist
  • Junior Portfolio Analyst

Advancement To:

  • Senior Investment Coordinator
  • Investment Operations Manager
  • Portfolio Administrator / Fund Operations Manager

Lateral Moves:

  • Client Reporting Analyst
  • Trade Support Specialist
  • Compliance and Risk Associate

Core Responsibilities

Primary Functions

  • Coordinate daily trade capture, confirmation and settlement activities across equities, fixed income, derivatives, FX and alternative investments, ensuring trades are captured accurately in the OMS/PMS and reconciled with brokers and custodians.
  • Prepare, validate and distribute daily and periodic NAV calculations, performance metrics and attribution reports, working with fund accounting and portfolio managers to resolve valuation or pricing exceptions prior to publication.
  • Reconcile portfolio positions, cash, and corporate actions across internal systems, custodians, prime brokers and third-party administrators, investigate discrepancies and drive timely resolution.
  • Manage the lifecycle of client and model portfolios, including onboarding, account setup, corporate action elections, subscription/redemption processing, and account maintenance in custody and transfer agency systems.
  • Maintain thorough operational control documentation, process maps, and standard operating procedures (SOPs) for trade workflows, reconciliations, and month-end close activities to support audit readiness.
  • Execute and oversee trade settlement interventions and fails management, liaising with counterparties to minimize counterparty exposure, fees and settlement risk.
  • Coordinate collateral management and margin calls for derivatives and securities lending, ensuring timely posting and accurate reconciliation of collateral movements.
  • Support portfolio managers with regulatory and client-mandate compliance checks, monitor investment constraints, hard/soft limits, and ensure trades adhere to policy and best execution practices.
  • Prepare regular client-facing reporting packages, factsheets, performance decks, and regulatory disclosures, tailoring content to client requirements and coordinating with client service teams for distribution.
  • Maintain and reconcile fee, commission and expense calculations; prepare fee schedules and invoice support for fund administration or client billing processes.
  • Work with third-party administrators, custodians and fund accountants to ensure continuity of records, timely delivery of statements and resolution of service issues or breaks.
  • Support the month-end and quarter-end close process for investment portfolios, including accruals, income allocation, and coordination of audit requests and journal entries.
  • Conduct investment data quality checks, cleanse data, and reconcile across reference data sources (Tickers, ISINs, CUSIPs) to ensure accurate reporting and downstream analytics.
  • Assist in trade compliance and surveillance initiatives by documenting exceptions, escalating potential breaches and participating in remediation plans with Compliance and Risk teams.
  • Lead and participate in projects to improve operational efficiency — e.g., automation of reconciliations, straight-through processing (STP) initiatives, or implementation of new OMS/PMS modules.
  • Provide hands-on support for system testing, user acceptance testing (UAT), and release management for investment operations systems and reporting platforms.
  • Monitor and analyze portfolio cash flows, liquidity needs and anticipation of funding requirements to support trading and settlement activities.
  • Prepare and present operational KPIs, SLA metrics, and exception reporting to senior management, helping prioritize remediation and resource allocation.
  • Coordinate KYC/AML, investor onboarding and documentation collection together with Compliance and Client Onboarding teams to ensure investor suitability and regulatory compliance.
  • Assist in ad-hoc investment research and basic financial analysis to support portfolio managers and investment analysts when required, including data pulls and Excel-based modeling support.
  • Maintain strong relationships with internal stakeholders — PMs, analysts, client service, legal, tax and compliance — to ensure alignment on portfolio activity and client deliverables.
  • Provide mentorship and on-the-job training to junior operations staff, supporting knowledge transfer and cross-training to maintain business continuity.
  • Create and maintain investor reporting templates and automate frequent report builds (PowerPoint, Excel, PDF) to reduce manual effort and error risk.
  • Track regulatory changes impacting fund operations and support implementation of required operational controls, reporting changes and client communications.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis.
  • Contribute to the organization's data strategy and roadmap.
  • Collaborate with business units to translate data needs into engineering requirements.
  • Participate in sprint planning and agile ceremonies within the data engineering team.
  • Assist in vendor management and SLA escalation for custodians, prime brokers and technology providers supporting investment operations.
  • Participate in internal audits and regulatory exams by preparing documentation, answering queries and executing remediation tasks as required.
  • Support client inquiries related to trade, settlement and reporting by investigating and responding within SLA timelines.
  • Help maintain training materials and cross-functional process guides for continuity across investment operations teams.

Required Skills & Competencies

Hard Skills (Technical)

  • Advanced Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, INDEX/MATCH, Power Query) for reconciliation and reporting workflows.
  • Familiarity with Order Management Systems (OMS), Portfolio Management Systems (PMS) or Fund Accounting systems — e.g., BlackRock Aladdin, SimCorp, Charles River, Advent Geneva/OPAL.
  • Working knowledge of front-to-back trade lifecycle, trade capture, confirmations, settlement, and fails management across multiple asset classes.
  • Experience with custodial, prime broker and fund administrator interfaces and reconciliation processes.
  • Basic financial statement and NAV calculation knowledge; ability to validate valuations and income accruals.
  • Experience with client reporting tools and automation (PowerPoint automation, Excel macros/VBA, Python or R for basic scripting is a plus).
  • Familiarity with market data and research platforms such as Bloomberg, Refinitiv/Reuters, FactSet or S&P Capital IQ.
  • Understanding of regulatory frameworks relevant to investments and funds (e.g., SEC, FCA, MiFID II, AIFMD) and KYC/AML processes.
  • Experience with data management concepts, reference data (ISIN/CUSIP), and working with CSV/XML data files and APIs for data exchange.
  • Strong documentation and control-oriented skillset: writing SOPs, runbooks and audit-ready process documentation.
  • Experience with performance measurement and attribution methodologies and tools for client/fund reporting.
  • Basic SQL knowledge for querying investment or transaction databases (preferred).

Soft Skills

  • Exceptional attention to detail and high ownership of accuracy and timeline-driven deliverables.
  • Strong written and verbal communication skills for clear interaction with portfolio managers, clients and third-party vendors.
  • Problem-solving mindset and ability to triage operational issues under deadline pressure.
  • Proactive prioritization and time management to handle competing deadlines and high-volume workflows.
  • Collaborative team player comfortable working cross-functionally and mentoring junior staff.
  • Client-service orientation: responsiveness, professionalism, and the ability to explain complex operational matters to non-technical stakeholders.
  • Adaptability and openness to continuous process improvement and change management.
  • Analytical mindset with ability to interpret data, identify trends and recommend operational fixes.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's degree in Finance, Economics, Accounting, Business Administration or a related quantitative field.

Preferred Education:

  • Bachelor’s degree plus progress toward CFA, CAIA or relevant finance certification; Master’s degree (MSc, MFin, MBA) preferred for senior roles.

Relevant Fields of Study:

  • Finance
  • Economics
  • Accounting
  • Business Administration
  • Mathematics, Statistics or Computer Science (for data/automation emphasis)

Experience Requirements

Typical Experience Range:

  • 2–5 years in investment operations, fund accounting, trade support or client reporting roles.

Preferred:

  • 3–7 years’ experience within asset management, wealth management, mutual funds, hedge funds or custodial/prime brokerage operations.
  • Prior exposure to multi-asset portfolios, fund administration cycles, NAV production and regulatory reporting.
  • Demonstrated experience with investment platforms (Aladdin, SimCorp, Charles River, Advent), market data terminals (Bloomberg, FactSet) and advanced Excel automation.
  • Prior involvement in system implementations, STP improvements, or process automation projects is a strong plus.
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