Key Responsibilities and Required Skills for Invoicing Consultant
💰 $60,000 - $105,000
🎯 Role Definition
An Invoicing Consultant is a subject-matter expert responsible for designing, implementing and optimizing end-to-end invoicing and billing processes to ensure timely, accurate revenue capture and improved cash flow. This role combines accounting expertise (AR, revenue recognition), technical knowledge of ERP/billing systems (SAP, Oracle, NetSuite, QuickBooks), and strong stakeholder management to deliver scalable invoicing operations and measurable KPIs such as Days Sales Outstanding (DSO), billing accuracy, and dispute resolution rates.
📈 Career Progression
Typical Career Path
Entry Point From:
- Accounts Receivable Analyst or Specialist with 1–3 years of invoice processing experience.
- Billing Specialist or Billing Coordinator who manages daily invoice creation and reconciliation.
- Financial Systems Analyst or ERP Business Analyst focused on finance modules (SAP FI/SD, Oracle AR, NetSuite).
Advancement To:
- Senior Invoicing Consultant or Lead Billing Consultant responsible for multi-client implementations.
- Accounts Receivable Manager / Billing Manager overseeing a team and AR KPIs.
- Revenue Operations Manager or Finance Systems Manager driving cross-functional billing strategy.
Lateral Moves:
- ERP Functional Consultant (Finance/Revenue modules) implementing billing & AR in SAP/Oracle/NetSuite.
- Revenue Recognition/ASC 606 Specialist focused on compliance and accounting policy.
Core Responsibilities
Primary Functions
- Design, document and optimize end-to-end invoicing workflows, including order-to-cash, billing schedules, credit memo processes and electronic invoicing (e-invoicing) to reduce billing cycle time and improve DSO.
- Lead invoice configuration and master data setup in ERP systems (SAP FI/SD, SAP SD-Billing, Oracle EBS AR, NetSuite Billing) to ensure system-driven, auditable invoice generation aligned with company pricing and contract terms.
- Execute month-end and quarter-end invoice reconciliations and account reconciliations between sub-ledgers and general ledger, preparing variance analysis and journal entry recommendations for finance close.
- Develop and implement billing automation and robotic process automation (RPA) solutions to reduce manual invoice creation, lower error rates and accelerate cash collection.
- Manage complex billing scenarios including milestone billing, usage-based invoicing, recurring subscriptions, consolidated invoices and multi-currency/multi-entity billing to ensure accurate revenue capture and customer satisfaction.
- Serve as the subject-matter expert on revenue recognition rules (ASC 606 / IFRS 15) impacting invoicing timing and deferred revenue accounting, partnering with accounting teams to apply correct recognition treatments.
- Troubleshoot disputed invoices and lead cross-functional resolution with sales, customer success and legal teams; own escalation to ensure timely dispute closure and recovery.
- Implement billing controls, audit trails and compliance measures to meet SOX, tax and regulatory requirements, including VAT/GST e-invoicing mandates and local invoicing regulations.
- Configure and optimize invoice layouts, remittance advice and electronic data interchange (EDI) / XML invoice formats to meet customer and tax authority requirements.
- Lead billing and accounts receivable transformation projects, create project plans, define scope, manage stakeholders and deliver on-time implementations and cutovers.
- Provide training, process documentation, runbooks and knowledge transfer to finance, shared services and customer support teams to ensure consistent invoice handling and AR practices.
- Monitor invoice KPIs — invoice accuracy rate, billing cycle time, DSO, dispute cycle time and collections aging — and produce weekly/monthly reporting and dashboards for finance leadership.
- Integrate third-party billing engines, payment gateways and collections platforms into ERP to enable electronic payments, automated dunning and improved cash application.
- Perform periodic billing health checks, data quality audits and master data remediation to address root causes of invoice errors and recurring disputes.
- Create and manage service level agreements (SLAs) and operating level agreements (OLAs) for invoice turnaround times, dispute resolution and collections activity within shared services or outsourced providers.
- Configure role-based access, segregation of duties and system authorization in ERP billing modules to mitigate fraud and ensure proper controls over invoice creation and credit adjustments.
- Lead pricing and discounting implementation in billing systems, ensuring contract terms, promotional pricing and rebates are applied correctly to invoice calculations.
- Collaborate with IT to design interfaces and middleware mapping for order-to-billing data flows, ensuring data integrity and end-to-end traceability from CRM/ordering systems to invoicing.
- Support pricing and revenue audits by providing invoice samples, reconciliation workpapers and system configuration evidence to auditors and finance controllers.
- Design and run user acceptance testing (UAT), regression testing and post-implementation validation for billing releases, patches or ERP upgrades to ensure invoice accuracy post-change.
- Manage relationships with external vendors for billing software, tax engines and collections agencies, including vendor selection, SLA negotiation and performance monitoring.
- Provide ad-hoc advisory support for M&A activities, carve-outs and system consolidations to ensure billing continuity and proper transition of invoicing processes.
Secondary Functions
- Support ad-hoc data requests and exploratory data analysis.
- Contribute to the organization's data strategy and roadmap.
- Collaborate with business units to translate data needs into engineering requirements.
- Participate in sprint planning and agile ceremonies within the data engineering team.
- Assist revenue management and pricing teams with invoice-related reporting and margin analysis.
- Provide subject-matter input for RFPs and vendor evaluations related to billing or AR platforms.
- Mentor junior billing analysts and participate in hiring and training activities for the invoicing team.
Required Skills & Competencies
Hard Skills (Technical)
- Accounts Receivable and Billing: deep experience with invoice lifecycle, credit memos, collections and cash application best practices.
- ERP Billing Modules: hands-on configuration and support experience in SAP SD/FI billing, Oracle Financials (AR/Billing), or NetSuite Billing/SuiteBilling.
- Revenue Recognition: practical knowledge of ASC 606 / IFRS 15 impacts on invoicing and deferred revenue accounting.
- Billing Automation & Integration: experience with EDI, XML/UBL e-invoicing, payment gateway integration, middleware (Dell Boomi, Mulesoft) and RPA tools.
- Financial Reconciliation: month-end close reconciliations between sub-ledgers and GL, journal preparation and variance analysis.
- Taxes & Compliance: knowledge of VAT/GST, sales tax, e-invoicing mandates and local invoicing requirements across multiple geographies.
- Advanced Excel & BI Tools: strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, Power Query), plus experience with Power BI or Tableau for KPI dashboards.
- SQL & Data Analysis: ability to write queries to extract invoicing and AR data for troubleshooting and reporting.
- Billing Systems Implementation: proven track record delivering billing/AR implementations, upgrades and cutovers with documented test plans.
- Collections & Dispute Management: familiarity with dunning strategies, dispute resolution workflows and KPI-driven collections management.
Soft Skills
- Strong stakeholder management and communication skills to influence finance, sales, IT and customer teams.
- Analytical problem-solving mindset with attention to detail and ability to work with complex revenue scenarios.
- Project management and prioritization skills to balance multiple implementations and operational responsibilities.
- Customer service orientation and negotiation skills to resolve disputes while protecting company revenue.
- Adaptability and change management expertise to drive adoption of new billing processes and systems.
- Team leadership and coaching experience to develop junior analysts and cross-functional partners.
- Time management and deadline orientation in high-volume invoicing environments.
- Ethical judgment and commitment to controls, compliance and accurate financial reporting.
- Documentation and training skills to produce clear runbooks, SOPs and training materials.
- Continuous improvement mindset with a focus on automation, efficiency and measurable KPI improvements.
Education & Experience
Educational Background
Minimum Education:
- Bachelor's degree in Accounting, Finance, Business Administration, or Information Systems.
Preferred Education:
- Bachelor's degree plus professional certification (CPA, ACCA, CMA) or ERP certifications (SAP FI/SD, Oracle Financials Cloud, NetSuite Administrator).
- Formal training or certification in project management (PMP, PRINCE2) or process improvement (Lean, Six Sigma).
Relevant Fields of Study:
- Accounting
- Finance
- Business Administration
- Information Systems / Management Information Systems
Experience Requirements
Typical Experience Range: 3–8 years of progressive experience in accounts receivable, billing operations, ERP billing configuration or revenue recognition roles.
Preferred:
- 5+ years implementing or configuring billing modules in major ERPs (SAP, Oracle, NetSuite) with demonstrable project delivery outcomes.
- Experience in multi-national environments handling multi-currency billing, tax compliance and e-invoicing across jurisdictions.
- Prior consulting or client-facing experience delivering billing transformations, process standardization and measurable reductions in DSO or dispute rates.