Key Responsibilities and Required Skills for Juice Barista

🎯 Role Definition

As a Juice Barista, you are the heart and soul of our establishment and a passionate ambassador for a healthy lifestyle. You are the first point of contact for our guests, responsible for creating a welcoming, positive, and energetic atmosphere. This role goes beyond just making drinks; it involves crafting delicious, nutrient-packed creations, educating customers on the benefits of our ingredients, and ensuring every guest leaves feeling better than when they arrived. You will be a key player in a dynamic team, driving a culture of wellness and delivering an exceptional experience, one vibrant smoothie at a time.

📈 Career Progression

Typical Career Path

Entry Point From:

Food Service Worker
Coffee Barista
Fast Food Crew Member
Retail Associate

Advancement To:

Shift Lead / Key Holder
Assistant Store Manager
Store Manager
Regional Trainer

Lateral Moves:

Nutrition Coach Assistant
Catering Staff
Specialty Food Prep Cook

Core Responsibilities

Primary Functions

Expertly craft a wide variety of fresh juices, smoothies, acai bowls, and wellness shots according to proprietary recipes and strict quality standards.
Provide an exceptional and engaging customer experience by warmly greeting guests, taking orders accurately, and answering questions about menu items and nutritional benefits.
Operate commercial-grade juicers, high-speed blenders, and other kitchen equipment safely and efficiently, following all operational guidelines.
Manage point-of-sale (POS) transactions with precision, including handling cash, credit card payments, and processing loyalty program rewards.
Maintain a comprehensive knowledge of all ingredients, including their flavor profiles, nutritional values, and potential allergens, to guide customers in their selections.
Skillfully customize orders to accommodate dietary restrictions and preferences, such as vegan, gluten-free, or specific allergies, ensuring guest safety and satisfaction.
Uphold an impeccable standard of cleanliness and organization in all customer-facing areas, including the counter, service station, and seating areas.
Actively engage in upselling and cross-selling by suggesting beneficial add-ins, protein boosters, and complementary food items to enhance the customer's order and drive sales.
Prepare and portion fruits, vegetables, and other ingredients for daily service, ensuring optimal freshness and minimizing waste through careful prep management.
Consistently follow all local health department food safety and sanitation protocols, including proper handwashing, temperature checks, and cross-contamination prevention.
Manage the flow of orders efficiently during peak hours, multitasking effectively to ensure timely service without compromising the quality or presentation of the product.
Create visually appealing products through careful pouring, layering, and garnishing, enhancing the overall guest experience and creating "Instagrammable" moments.
Resolve customer concerns and complaints with a positive and solution-oriented attitude, escalating to a manager only when necessary.
Educate guests on the benefits of different juice cleanses and wellness programs offered, providing guidance based on their health goals.

Secondary Functions

Assist with daily and weekly inventory counts, tracking stock levels of produce, dry goods, and paper products to inform purchasing decisions.
Properly receive and store deliveries, meticulously rotating stock using the First-In, First-Out (FIFO) method to guarantee ingredient freshness and reduce spoilage.
Perform thorough opening and closing duties, which includes setting up all stations, restocking supplies for the next shift, and completing detailed end-of-day cleaning checklists.
Maintain the cleanliness and peak functionality of all equipment by performing routine deep cleaning and descaling, and promptly reporting any malfunctions to management.
Participate actively in team meetings and training sessions to stay updated on new recipes, seasonal promotions, and evolving company policies.
Foster a positive and collaborative team environment by willingly assisting coworkers during busy periods, communicating clearly, and maintaining a professional demeanor.
Diligently label, date, and store all prepped ingredients and grab-and-go items in strict compliance with health department regulations.
Adhere to all company policies, procedures, and brand standards, acting as a proud ambassador for our health-focused mission and values.

Required Skills & Competencies

Hard Skills (Technical)

Proficiency with modern Point-of-Sale (POS) systems (e.g., Square, Toast, Clover).
Experience operating commercial blenders (e.g., Vitamix, Blendtec) and juicers.
Strong knowledge of food safety and sanitation standards (ServSafe certification is a significant plus).
Basic knife skills for efficiently and safely prepping a variety of fruits and vegetables.
Understanding of inventory management principles, including stock rotation (FIFO).
Accurate cash handling and payment processing abilities.
Basic nutritional knowledge regarding vitamins, minerals, and superfoods.

Soft Skills

Exceptional interpersonal and customer service skills with a naturally friendly, energetic, and outgoing personality.
Strong verbal communication and active listening abilities to understand customer needs and build rapport.
Ability to multitask and maintain composure and efficiency in a fast-paced, high-volume environment.
Meticulous attention to detail and a strong commitment to product quality and consistency.
A positive, can-do attitude and a genuine team-player mentality.
Proactive problem-solving skills to handle customer issues and operational challenges effectively.
Excellent time management and organizational skills to prioritize tasks during busy and slow periods.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED.

Preferred Education:

Certificate in Nutrition, Culinary Arts, or Hospitality Management.

Relevant Fields of Study:

Hospitality
Nutrition
Culinary Arts

Experience Requirements

Typical Experience Range:

0-2 years of experience in a food service, retail, or direct customer-facing role.

Preferred:

1+ years of direct experience as a barista (coffee or juice), smoothie maker, or in a similar quick-service restaurant (QSR) environment.
A demonstrated personal passion for health, fitness, and wellness.