Key Responsibilities and Required Skills for a Juice Maker
💰 $15 - $22 per hour
Food & BeverageHospitalityCustomer ServiceRetailHealth & Wellness
🎯 Role Definition
A Juice Maker is a key team member at the forefront of our customer experience, responsible for the entire process of creating our signature juices, smoothies, and bowls. This role involves everything from prepping fresh, high-quality produce to operating specialized juicing equipment and serving customers with a positive, knowledgeable attitude. The ideal candidate is a multitasking marvel who is passionate about nutrition, excels in a fast-paced setting, and is committed to maintaining a meticulously clean and safe environment. You are not just making drinks; you are an ambassador for a healthy lifestyle, directly contributing to our customers' well-being and the overall success of our store.
📈 Career Progression
Typical Career Path
Entry Point From:
- Barista
- Food Prep Worker
- Server / Waitstaff
- Retail Associate
Advancement To:
- Shift Supervisor / Team Lead
- Assistant Store Manager
- Store Manager
- Kitchen Manager
Lateral Moves:
- Barista
- Smoothie Artist
- Prep Cook
Core Responsibilities
Primary Functions
- Expertly prepare a full menu of fresh juices, smoothies, and bowls, meticulously following proprietary recipes to ensure product consistency and quality.
- Operate, maintain, and troubleshoot a range of commercial kitchen equipment, including cold-press juicers, high-speed blenders, and food processors, following all safety guidelines.
- Provide an exceptional and engaging customer experience by greeting guests, taking orders, and offering personalized recommendations based on their tastes and nutritional goals.
- Develop a comprehensive knowledge of all menu items, including their ingredients, nutritional benefits, and potential allergens, to confidently address customer inquiries.
- Manage customer transactions with speed and accuracy using the Point of Sale (POS) system, including handling cash, processing credit card payments, and managing loyalty points.
- Wash, chop, and prep a wide variety of fresh fruits and vegetables daily, ensuring ingredients are ready for service while minimizing waste through proper handling techniques.
- Maintain rigorous standards of cleanliness and sanitation in all areas of the bar, including workstations, equipment, and customer areas, in strict accordance with health department regulations.
- Monitor and manage inventory levels for produce, dry goods, and disposables, communicating restocking needs to management to prevent service disruptions.
- Adhere to all food safety protocols, including FIFO (First-In, First-Out) rotation, proper food storage, temperature logging, and cross-contamination prevention.
- Actively participate in upselling and suggestive selling, introducing customers to add-ins, wellness shots, and retail products to enhance their experience and boost sales.
- Receive and inspect incoming deliveries of produce and supplies, verifying quantities against invoices and ensuring all items meet our high-quality standards.
- Contribute to a positive and collaborative team atmosphere by communicating effectively with coworkers and offering support during peak hours and busy periods.
- Assist with opening and closing procedures for the store, including setting up stations, breaking down and cleaning equipment, and completing daily operational checklists.
- Educate customers on the benefits of different ingredients, cleanses, and our overall wellness philosophy to empower them in their health journey.
- Label, date, and properly store all prepared ingredients and bottled juices to ensure freshness, safety, and compliance with food labeling laws.
- Handle customer feedback and resolve any issues with professionalism and a solutions-oriented approach, escalating to a manager when necessary to ensure guest satisfaction.
- Prepare and package online, mobile, and third-party delivery orders with care and accuracy, ensuring they are ready for timely pickup.
- Perform routine deep cleaning tasks as scheduled, including sanitizing refrigerators, cleaning floors, and organizing storage areas to maintain a pristine environment.
- Stay informed about industry trends, new superfoods, and customer preferences to contribute ideas for potential new menu items or specials.
- Diligently follow all company policies and procedures, including attendance, dress code, and code of conduct, to represent the brand professionally.
Secondary Functions
- Support in-store marketing initiatives like product sampling and promoting specials.
- Contribute to menu development by sharing customer feedback and innovative ideas.
- Collaborate with the team to improve workflow efficiency and service speed.
- Participate in team meetings and training sessions to enhance product knowledge and skills.
Required Skills & Competencies
Hard Skills (Technical)
- POS (Point of Sale) System Operation
- Food Handling & Safety Certification (e.g., ServSafe)
- Knife Skills & Produce Preparation
- Operation of Commercial Blenders & Juicers
- Recipe Adherence & Measurement Accuracy
- Cash Handling & Transaction Processing
- Basic Inventory Management
- Nutritional Knowledge
Soft Skills
- Exceptional Customer Service
- Strong Verbal Communication
- Teamwork & Collaboration
- Ability to Multitask in a Fast-Paced Environment
- High Attention to Detail
- Positive and Energetic Demeanor
- Time Management and Organization
- Problem-Solving Skills
Education & Experience
Educational Background
Minimum Education:
- High School Diploma or equivalent.
Preferred Education:
- Certificate or coursework in Culinary Arts, Nutrition, or Hospitality.
Relevant Fields of Study:
- Nutrition
- Culinary Arts
- Hospitality Management
Experience Requirements
Typical Experience Range:
- 0-2 years of experience in a customer-facing role, preferably in food service, retail, or hospitality.
Preferred:
- 6+ months of experience as a barista, in a fast-casual restaurant, or a juice/smoothie bar is highly advantageous.