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Key Responsibilities and Required Skills for Juice Specialist

💰 $35,000 - $55,000 Annually

Food and BeverageHospitalityHealth and WellnessCustomer ServiceRetail

🎯 Role Definition

A Juice Specialist is the vibrant heart of our guest experience, acting as a knowledgeable guide, a skilled artisan, and a brand ambassador. This role is centered on crafting exceptional, high-quality juices, smoothies, and other wellness products while fostering a positive and engaging environment. More than just a preparer of beverages, the Juice Specialist is an expert in our ingredients, a champion of healthy living, and the primary point of contact for customers seeking to nourish their bodies. They are directly responsible for upholding our standards of quality, cleanliness, and outstanding customer service, making them integral to our operational success and brand reputation.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Barista
  • Food Service Worker / Crew Member
  • Retail Sales Associate
  • Nutrition or Culinary Student

Advancement To:

  • Lead Juice Specialist / Shift Supervisor
  • Assistant Store Manager
  • Store Manager
  • Regional Trainer

Lateral Moves:

  • Smoothie Artist
  • Health Food Store Associate
  • Cafe All-Rounder / Barista
  • Wellness Consultant

Core Responsibilities

Primary Functions

  • Expertly prepare and craft a diverse menu of fresh, made-to-order juices, smoothies, acai bowls, and wellness shots, ensuring strict adherence to proprietary recipes and presentation standards.
  • Operate, maintain, and troubleshoot a range of specialized equipment, including commercial-grade cold-press juicers, centrifugal juicers, and high-speed blenders, with a focus on safety and efficiency.
  • Provide an exceptional and personalized customer experience by warmly greeting guests, actively listening to their needs, and offering knowledgeable recommendations based on njihovi wellness goals.
  • Develop a deep and comprehensive understanding of all ingredients, including their nutritional benefits, flavor profiles, and potential allergens, to confidently answer customer inquiries.
  • Execute point-of-sale (POS) transactions with accuracy and efficiency, including order taking, payment processing, and managing cash drawers.
  • Actively engage in suggestive selling and upselling techniques, such as recommending add-ins, boosters, or retail products to enhance the customer's order and drive sales.
  • Meticulously wash, chop, and prep a wide variety of fresh fruits and vegetables daily, ensuring optimal freshness and minimizing waste through proper rotation and storage.
  • Maintain an impeccably clean and organized work environment, including countertops, equipment, and customer-facing areas, by following daily and weekly cleaning schedules.
  • Adhere rigorously to all food safety and sanitation guidelines, including proper food handling, temperature controls, and personal hygiene, to ensure a safe product for our customers.
  • Monitor and manage inventory levels for produce, dry goods, and paper products, communicating reorder needs to management to prevent stockouts.
  • Receive and properly store incoming deliveries, verifying order accuracy and inspecting for quality and freshness before integrating into stock.
  • Educate customers on the benefits of juicing, cleansing programs, and our various product offerings, acting as a passionate advocate for a healthy lifestyle.
  • Efficiently manage multiple orders simultaneously in a fast-paced environment, prioritizing tasks to minimize customer wait times without sacrificing quality.
  • Handle customer feedback and resolve any issues with professionalism and a solutions-oriented mindset, ensuring guest satisfaction and retention.
  • Participate in team meetings and training sessions to stay current on new recipes, products, and operational procedures.
  • Assist in setting up and breaking down the juice bar station at the beginning and end of each shift, ensuring everything is stocked and ready for service.
  • Label, date, and rotate all prepped ingredients and bottled juices according to First-In, First-Out (FIFO) principles to guarantee product safety and quality.
  • Proactively restock grab-and-go coolers, merchandise shelves, and ingredient bins throughout the shift to maintain a full and appealing display.
  • Collaborate effectively with team members to ensure smooth workflow, clear communication, and a supportive, positive team atmosphere.
  • Consistently embody the brand's values and mission, representing the company with a professional and enthusiastic demeanor at all times.

Secondary Functions

  • Assist in creating engaging content for social media, such as photos or videos of daily specials or new menu items, to help drive customer engagement.
  • Participate in testing new recipes and product formulations, providing constructive feedback to management on taste, texture, and operational feasibility.
  • Support the execution of catering orders or special in-store events, assisting with large-batch production and packaging.
  • Contribute to local marketing efforts by representing the brand at community wellness fairs or farmers' markets as needed.

Required Skills & Competencies

Hard Skills (Technical)

  • Operation of Commercial Juicers (Cold-Press, Centrifugal)
  • High-Speed Blender Operation
  • Advanced Knife Skills and Safety
  • Point of Sale (POS) System Operation
  • Cash Handling and Reconciliation
  • Food Safety and Sanitation Protocols (ServSafe or equivalent knowledge)
  • Precise Recipe Adherence and Measurement
  • Inventory Management and Stock Rotation (FIFO)
  • Food Preparation and Portion Control
  • Basic Equipment Maintenance and Troubleshooting

Soft Skills

  • Exceptional Customer Service and Interpersonal Skills
  • Strong Verbal Communication and Active Listening
  • Salesmanship and Upselling Ability
  • Teamwork and Collaboration
  • Time Management and Multitasking in a Fast-Paced Environment
  • High Attention to Detail and Accuracy
  • Problem-Solving and Adaptability
  • Positive Attitude and Strong Work Ethic
  • Personal Accountability and Reliability

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or equivalent.

Preferred Education:

  • Certificate in Nutrition, Culinary Arts, or a related field.
  • Food Handler Certification (e.g., ServSafe).

Relevant Fields of Study:

  • Nutrition & Dietetics
  • Culinary Arts
  • Hospitality and Tourism Management

Experience Requirements

Typical Experience Range:

  • 6 months to 2 years of experience in a customer-facing role within the food service, hospitality, or retail industry.

Preferred:

  • 1+ year of direct experience in a juice bar, smoothie shop, cafe, or similar health-focused food establishment is highly desirable.
  • Demonstrated passion for and knowledge of health, wellness, and nutrition.
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