Key Responsibilities and Required Skills for a Kitchen Hood Technician

🎯 Role Definition

The Kitchen Hood Technician is the frontline defender against fire hazards in commercial kitchens. This role is a unique blend of a skilled tradesperson, a safety inspector, and a customer service professional. You'll be working hands-on to inspect, clean, maintain, and repair the complex exhaust and fire suppression systems that are vital to the daily operations of restaurants, hospitals, hotels, and schools. It's a dynamic, field-based position that requires a strong mechanical aptitude, a deep commitment to safety protocols (like NFPA 96), and the ability to work independently to solve problems and ensure every client's kitchen is safe and compliant.

📈 Career Progression

Typical Career Path

Entry Point From:

General Maintenance Technician
HVAC Apprentice or Technician
Restaurant Kitchen Staff or Manager with mechanical interest

Advancement To:

Lead Kitchen Hood Technician / Senior Technician
Field Service Supervisor or Manager
Fire Protection Systems Inspector
Operations or Branch Manager

Lateral Moves:

HVAC Technician
Fire Extinguisher & Alarm Technician
Commercial Appliance Repair Technician

Core Responsibilities

Primary Functions

Perform comprehensive inspections, testing, and maintenance of wet chemical kitchen fire suppression systems in strict accordance with NFPA 17A, NFPA 96, manufacturer guidelines, and local fire codes.
Conduct thorough cleaning and degreasing of entire kitchen exhaust systems, including hoods, ductwork, filters, and rooftop exhaust fans, to eliminate flammable grease buildup.
Diagnose and troubleshoot system malfunctions, identifying issues with detection lines, control heads, nozzles, and mechanical or electrical components, and perform necessary repairs.
Execute semi-annual and annual service appointments, which include replacing critical components like fusible links and suppression agent cartridges as per their expiration dates.
Prepare and provide detailed, accurate electronic inspection and service reports to clients, clearly documenting all findings, services performed, and any deficiencies discovered.
Communicate professionally with restaurant owners, kitchen managers, and facility directors to explain inspection results, system deficiencies, and the importance of recommended repairs for their safety and compliance.
Safely operate high-pressure, hot water power washing equipment and specialized cleaning tools to effectively remove grease from all accessible areas of the exhaust system.
Perform rooftop work to access, inspect, and service exhaust fans, which may involve installing hinge kits, cleaning fan blades, and checking belt tension and motor function.
Manage and maintain an accurate inventory of parts, tools, and equipment on a company-provided service vehicle, ensuring you are prepared for scheduled jobs and emergency calls.
Complete and submit all required job-related paperwork and digital documentation in a timely and accurate manner, including work orders, time sheets, and vehicle logs.
Install new kitchen fire suppression and exhaust hood systems, following blueprints, engineering specifications, and manufacturer's installation manuals.
Respond to emergency service calls, sometimes after hours, to address system discharges or critical malfunctions to get the client's kitchen back in operation safely.
Meticulously protect customer equipment and kitchen surfaces using plastic sheeting and other materials before beginning any cleaning or service work.
Generate and present quotes to customers for necessary repairs, system upgrades, or deficiency corrections, explaining the value and safety benefits of the proposed work.
Stay current with all relevant fire codes, standards (NFPA), and manufacturer-specific training to ensure services are always up to the latest requirements.

Secondary Functions

Provide on-the-job training and mentorship to apprentice technicians, guiding them on proper procedures, safety protocols, and customer interaction.
Identify opportunities to recommend additional safety services or products, such as fire extinguishers or exit lighting service, that would benefit the customer.
Collaborate with fire marshals and insurance inspectors during on-site evaluations, providing system information and demonstrating proper functionality.
Maintain a professional appearance and demeanor at all times, acting as a key representative of the company and its commitment to quality and safety.
Adhere to all company and customer safety policies, including proper use of Personal Protective Equipment (PPE), fall protection, and chemical handling procedures.
Assist in the shop with equipment maintenance, parts restocking, and preparation for upcoming jobs as needed.

Required Skills & Competencies

Hard Skills (Technical)

Deep understanding of NFPA standards, particularly NFPA 96 (Ventilation Control and Fire Protection of Commercial Cooking Operations) and 17A (Wet Chemical Extinguishing Systems).
Strong mechanical and electrical aptitude with proven ability to troubleshoot and repair system components.
Proficiency in using hand tools, power tools, and diagnostic equipment such as multimeters.
Experience operating and maintaining high-pressure washing systems and related equipment.
Ability to read and interpret technical manuals, blueprints, and system schematics.
Knowledge of various fire suppression system manufacturers (e.g., Ansul, Pyro-Chem, Kidde, Range Guard).
Possession of a valid driver's license with a clean driving record, as a service vehicle is essential to the role.

Soft Skills

Exceptional attention to detail and a commitment to performing high-quality, thorough work.
Strong verbal and written communication skills for interacting with clients and documenting work.
Excellent problem-solving and critical-thinking abilities to diagnose issues under pressure.
Self-motivated and able to work independently with minimal supervision in a field environment.
Solid time management and organizational skills to handle a schedule of multiple daily appointments.
Customer-centric mindset with a focus on providing outstanding service and building client trust.
Physical fitness and stamina, with the ability to lift heavy equipment (up to 50-75 lbs), climb ladders, and work in tight or awkward spaces.
Unyielding commitment to personal and workplace safety protocols.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent.

Preferred Education:

Certificate from a trade or vocational school in a related discipline.

Relevant Fields of Study:

Fire Protection Technology
HVAC/R
Industrial Maintenance Technology

Experience Requirements

Typical Experience Range: 1-3 years of experience in a technical, hands-on role within skilled trades, maintenance, or a related field.

Preferred: Direct experience in the commercial kitchen exhaust cleaning or fire suppression industry. State-recognized Fire Marshal license or certifications from system manufacturers (like Ansul R-102) are highly advantageous. Experience working night shifts is also a plus, as much of this work is performed after business hours.