Key Responsibilities and Required Skills for Knowledge Planner Assistant
💰 $50,000 - $75,000
Knowledge ManagementOperationsData PlanningInformation Strategy
🎯 Role Definition
The Knowledge Planner Assistant supports organizational knowledge management and planning initiatives by coordinating information workflows, maintaining knowledge repositories, analyzing data, and assisting in strategic projects. This role ensures that knowledge resources are accurate, accessible, and aligned with organizational goals to enhance decision-making, efficiency, and collaboration.
📈 Career Progression
Typical Career Path
Entry Point From:
- Administrative Assistant
- Data Coordinator
- Junior Knowledge Analyst
Advancement To:
- Knowledge Planner
- Knowledge Management Specialist
- Information Strategy Manager
Lateral Moves:
- Data Analyst
- Project Coordinator
Core Responsibilities
Primary Functions
- Assist in the development, organization, and maintenance of knowledge management systems and repositories.
- Coordinate the collection, validation, and classification of organizational data and information.
- Support knowledge mapping, content tagging, and taxonomy management to improve information accessibility.
- Assist in creating dashboards, reports, and visualizations that summarize key insights and trends.
- Monitor information workflows and support knowledge-sharing initiatives across teams and departments.
- Collaborate with subject matter experts to capture best practices, lessons learned, and operational documentation.
- Support the preparation of strategy documents, process guides, and internal communications.
- Assist in conducting research, benchmarking, and competitive intelligence to inform planning initiatives.
- Maintain metadata, version control, and documentation standards for knowledge assets.
- Support audit and compliance activities related to knowledge management practices.
- Track key performance indicators (KPIs) and metrics related to knowledge utilization and accessibility.
- Help facilitate workshops, training sessions, and onboarding programs related to information management.
- Assist in implementing knowledge-sharing platforms, collaboration tools, and digital solutions.
- Support content review, updates, and lifecycle management to ensure relevance and accuracy.
- Help coordinate cross-functional knowledge initiatives and project timelines.
- Participate in planning meetings and provide administrative and research support to knowledge planners.
- Compile insights from data and knowledge repositories to inform decision-making processes.
- Maintain accurate records of project activities, meeting notes, and action items.
- Assist in preparing presentations, reports, and briefing materials for leadership or stakeholders.
- Provide day-to-day support for knowledge management projects, ensuring deadlines and quality standards are met.
Secondary Functions
- Support ad-hoc data requests and exploratory knowledge analysis.
- Contribute to the organization’s knowledge strategy and roadmap.
- Collaborate with business units to translate knowledge needs into operational workflows.
- Participate in project planning and agile ceremonies within knowledge management or information teams.
Required Skills & Competencies
Hard Skills (Technical)
- Experience with knowledge management systems, content management, or collaboration platforms.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data visualization tools.
- Basic understanding of taxonomy development, metadata standards, and content organization.
- Ability to conduct research, benchmarking, and information analysis.
- Experience maintaining databases, repositories, or digital knowledge platforms.
- Ability to generate reports, dashboards, and presentations for leadership or stakeholders.
- Familiarity with project management and workflow tracking tools.
- Understanding of document control, versioning, and compliance procedures.
- Basic data analytics skills and attention to detail in data validation and reporting.
- Knowledge of information security and confidentiality best practices.
Soft Skills
- Strong written and verbal communication skills.
- Organizational and time management skills.
- Attention to detail and accuracy in maintaining knowledge assets.
- Analytical thinking and problem-solving capabilities.
- Collaboration and teamwork across departments.
- Initiative and proactivity in supporting knowledge management projects.
- Adaptability to changing priorities and technologies.
- Ability to learn and apply new knowledge management tools quickly.
Education & Experience
Educational Background
Minimum Education:
Bachelor’s Degree
Preferred Education:
Bachelor’s or Master’s Degree
Relevant Fields of Study:
- Information Management
- Library Science
- Business Administration
- Data Analytics
Experience Requirements
Typical Experience Range:
1–3 years of experience in knowledge management, information coordination, or administrative support roles.
Preferred:
Experience supporting knowledge management initiatives, organizational planning, or cross-functional information projects.