Key Responsibilities and Required Skills for Learning Facilitator

🎯 Role Definition

As a Learning Facilitator, you are the face and voice of our Learning & Development initiatives. You will be instrumental in fostering a culture of continuous learning by delivering engaging, high-impact training programs across all levels of the organization. This role goes beyond simple presentation; you will be a coach, a mentor, and a catalyst for professional growth, facilitating both virtual and in-person sessions. We're looking for a natural educator with a flair for connecting with diverse audiences, who can translate complex concepts into practical, applicable skills. You will collaborate closely with subject matter experts and L&D leaders to ensure our curriculum is relevant, innovative, and directly aligned with our strategic business goals.

📈 Career Progression

Typical Career Path

Entry Point From:

Corporate Trainer or Technical Trainer
K-12 or Higher Education Teacher
HR Generalist with a focus on training and development
Instructional Designer

Advancement To:

Senior Learning Facilitator or Lead Facilitator
Learning & Development (L&D) Manager
Director of Talent Development
Instructional Design Manager

Lateral Moves:

Organizational Development Specialist
Talent Management Consultant
HR Business Partner

Core Responsibilities

Primary Functions

Deliver dynamic and engaging training sessions, workshops, and learning programs to employees at all levels, both in-person and through virtual platforms (e.g., Zoom, MS Teams, Webex).
Facilitate a wide range of content, including new hire onboarding, leadership development, professional skills, technical skills, and compliance training.
Adapt facilitation style and training materials in real-time to meet the needs of diverse audiences and learning preferences.
Collaborate with instructional designers and subject matter experts (SMEs) to design, develop, and refine engaging learning content, including facilitator guides, participant workbooks, and presentations.
Manage all aspects of the learning environment to ensure a positive, inclusive, and effective experience for all participants.
Utilize a variety of instructional techniques, including interactive exercises, case studies, role-playing, and group discussions to enhance learning and retention.
Assess the effectiveness of training programs by administering and analyzing participant feedback, surveys, and post-training evaluations (e.g., Kirkpatrick Model).
Partner with business leaders and HR partners to conduct thorough needs assessments to identify skill gaps and key learning opportunities.
Act as a performance consultant and coach to individuals and teams, providing guidance and support for their ongoing development.
Manage and maintain courses, enrollments, and reporting within the Learning Management System (LMS).
Stay current with the latest trends, technologies, and best practices in adult learning theory and corporate facilitation to continuously improve our L&D offerings.
Develop and deliver Train-the-Trainer programs to empower internal SMEs and managers to facilitate content effectively.
Customize and tailor existing training content to meet the specific needs of different departments or regional offices.
Lead and facilitate team-building activities and strategic offsite meetings to enhance team cohesion and performance.
Provide logistical oversight for training events, including scheduling, room setup, material preparation, and technology coordination.

Secondary Functions

Contribute to the development and maintenance of our internal L&D knowledge base and resource library.
Assist in the marketing and communication of upcoming learning opportunities to drive employee engagement and participation.
Manage relationships with external training vendors, including sourcing, negotiation, and quality assurance.
Support the broader talent management team on ad-hoc projects and organizational development initiatives.
Analyze learning data to generate insights and create reports for stakeholders on training impact and ROI.
Pilot new learning technologies and methodologies to enhance the learner experience.

Required Skills & Competencies

Hard Skills (Technical)

Virtual & In-Person Facilitation: Mastery of delivering engaging content across different modalities and platforms (Zoom, MS Teams, etc.).
Instructional Design Principles: Strong understanding of adult learning theory and models like ADDIE, SAM, and Blooms Taxonomy.
LMS Administration: Proficiency in managing and utilizing Learning Management Systems (e.g., Workday Learning, Cornerstone, Docebo).
Curriculum Development: Ability to create and structure comprehensive learning paths and training programs from the ground up.
E-learning Authoring Tools: Familiarity with tools like Articulate 360 (Storyline, Rise), Camtasia, or Adobe Captivate is a strong plus.
Needs Analysis & Evaluation: Skilled in using surveys, interviews, and data to identify training needs and measure program effectiveness.

Soft Skills

Exceptional Communication & Presentation Skills: Ability to articulate ideas clearly and compellingly to diverse groups, with strong stage presence.
Empathy & Interpersonal Skills: Innate ability to connect with learners, build rapport, and create a psychologically safe learning environment.
Adaptability & Flexibility: Capable of thinking on your feet and adjusting your approach to suit the audience and classroom dynamics.
Coaching & Mentoring: A passion for helping others grow, providing constructive feedback, and guiding development.
Stakeholder Management: Ability to collaborate effectively with business leaders, SMEs, and HR partners to align on learning goals.
Active Listening: The skill to truly hear and understand participant questions and concerns to provide relevant and thoughtful responses.

Education & Experience

Educational Background

Minimum Education:

Bachelor's Degree in a relevant field.

Preferred Education:

Master's Degree in Adult Learning, Education, Organizational Development, or a related discipline.
Certifications such as CPTD (Certified Professional in Talent Development) or similar industry credentials.

Relevant Fields of Study:

Human Resources
Education or Adult Learning
Organizational Psychology or Development
Communications
Business Administration

Experience Requirements

Typical Experience Range:

3-7 years of direct experience in a corporate training, facilitation, or learning and development role.

Preferred:

Proven experience facilitating leadership and management development programs.
A strong portfolio showcasing a variety of facilitated programs and/or developed materials.
Experience working in a fast-paced, high-growth technology or corporate environment.
Demonstrable success in shifting training programs from in-person to effective virtual or blended formats.