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microsoft dynamics developer

title: Key Responsibilities and Required Skills for Microsoft Dynamics Developer
salary: $85,000 - $140,000
categories: [CRM, Microsoft Dynamics, .NET, ERP, Business Applications, Power Platform, Integration]
description:
Explore the responsibilities, required skills, and career path for Microsoft Dynamics Developers. Learn how to design, implement, and maintain Dynamics 365 and related Microsoft business applications, integrate with enterprise systems, customize workflows, develop plugins and Power Apps, and optimize solutions for performance, security, and business efficiency.

🎯 Role Definition

A Microsoft Dynamics Developer is responsible for designing, developing, configuring, and deploying Microsoft Dynamics 365 CRM and ERP solutions. This role involves customizing modules, creating workflows, integrating with third-party systems, developing Power Apps, and providing ongoing support for enterprise business applications. The developer works closely with business analysts, architects, and stakeholders to deliver scalable, secure, and efficient Dynamics solutions aligned with business needs.

📈 Career Progression

Typical Career Path

Entry Point From:

  • .NET Developer with CRM experience
  • Business Analyst with Dynamics exposure
  • Junior Dynamics Developer / CRM Support Analyst

Advancement To:

  • Senior Dynamics 365 Developer
  • Dynamics Solutions Architect
  • Director of CRM / ERP Applications

Lateral Moves:

  • Power Platform Developer
  • Integration Specialist
  • Business Process Consultant

Core Responsibilities

Primary Functions

  • Design, develop, and configure Dynamics 365 CRM and ERP modules including Sales, Marketing, Customer Service, and Field Service.
  • Develop custom plugins, workflows, and business logic using C# and .NET frameworks.
  • Build and maintain Power Apps, Canvas Apps, and Model-Driven Apps to extend Dynamics functionality.
  • Implement data integrations with external systems using APIs, REST/SOAP services, and middleware solutions.
  • Customize forms, dashboards, views, and reports to meet specific business requirements.
  • Develop automated business processes and approval workflows to streamline operations.
  • Conduct unit testing, system testing, and validation of customizations and integrations.
  • Troubleshoot and resolve Dynamics performance issues, bugs, and user-reported incidents.
  • Configure security roles, field-level security, and user access for compliance and best practices.
  • Support deployment, version control, and CI/CD pipelines for Dynamics 365 solutions.
  • Maintain solution documentation, architecture diagrams, and technical specifications.
  • Collaborate with business stakeholders to analyze requirements and translate them into technical designs.
  • Monitor system usage, data quality, and adoption metrics to improve overall CRM performance.
  • Provide mentorship and guidance to junior Dynamics developers and consultants.
  • Participate in Agile/Scrum ceremonies including sprint planning, retrospectives, and backlog grooming.
  • Optimize Dynamics solutions for scalability, maintainability, and user experience.
  • Assist in integration and migration projects, moving data from legacy systems to Dynamics 365.
  • Evaluate third-party applications and add-ons to enhance Dynamics functionality.
  • Develop reports and dashboards using Power BI to provide actionable insights to stakeholders.
  • Ensure compliance with GDPR, HIPAA, or other regulatory standards in all Dynamics customizations.

Secondary Functions

  • Support ad-hoc requests for enhancements, reporting, or POCs.
  • Contribute to the organization’s Dynamics strategy and roadmap.
  • Collaborate with business units to translate evolving requirements into engineering solutions.
  • Participate in continuous improvement initiatives for CRM and ERP systems.

Required Skills & Competencies

Hard Skills (Technical)

  • Microsoft Dynamics 365 CRM and ERP configuration and customization expertise.
  • Proficiency in C#, .NET, and JavaScript for developing plugins, custom workflows, and front-end logic.
  • Power Platform skills including Power Apps, Power Automate, and Power BI.
  • Experience with data integration techniques (REST/SOAP APIs, SSIS, ETL).
  • Knowledge of database design, SQL Server, and query optimization.
  • Experience with form, dashboard, and report customization in Dynamics 365.
  • Familiarity with Azure cloud services, Logic Apps, and DevOps pipelines.
  • Understanding of security roles, user access, and field-level security in Dynamics.
  • Knowledge of CRM lifecycle management, version control, and solution deployment.
  • Experience with Agile development methodologies and SCRUM processes.

Soft Skills

  • Strong problem-solving and analytical thinking abilities.
  • Excellent communication and collaboration skills with technical and business stakeholders.
  • Ability to manage multiple priorities and meet project deadlines.
  • Mentorship and team leadership capabilities.
  • Adaptability and continuous learning in evolving Microsoft technologies.
  • Attention to detail and commitment to delivering high-quality solutions.

Education & Experience

Educational Background

Minimum Education:
Bachelor’s degree in Computer Science, Information Systems, or related field.

Preferred Education:
Master’s degree in Business Technology, Software Engineering, or related discipline.

Relevant Fields of Study:

  • Computer Science
  • Information Systems
  • Software Engineering
  • Business Administration / IT Management

Experience Requirements

Typical Experience Range:
3–5 years working with Microsoft Dynamics 365 or related CRM/ERP systems.

Preferred:
5+ years experience developing enterprise-scale Dynamics solutions, integrating multiple systems, and delivering custom Power Platform applications.

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