Torchora
Back to Home

Key Responsibilities and Required Skills for a Seasonal Stylist

💰 $ - $

RetailFashionCustomer ServiceSales

🎯 Role Definition

As a Seasonal Stylist, you are the heart of our client experience and a true ambassador for our brand's aesthetic. Your primary mission is to connect with customers on a personal level, understand their unique style needs, and translate them into confidence-boosting outfits that they'll love. You will leverage your deep product knowledge and passion for current trends to drive sales, build a loyal clientele, and contribute to a vibrant and successful store environment. This role is a fantastic opportunity to immerse yourself in the world of fashion, develop your styling skills, and make a tangible impact during our busiest and most exciting season.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Retail Sales Associate
  • Fashion Merchandising Student or Intern
  • Customer Service Specialist (with a passion for fashion)

Advancement To:

  • Full-Time Stylist or Senior Stylist
  • Key Holder or Department Lead
  • Assistant Store Manager

Lateral Moves:

  • Visual Merchandiser
  • Personal Shopper

Core Responsibilities

Primary Functions

  • Proactively engage with clients to build authentic, trust-based relationships, acting as their dedicated style advisor to understand their lifestyle and wardrobe needs.
  • Deliver a world-class, personalized styling experience by curating head-to-toe looks, providing honest feedback, and educating clients on fit, fabric, and fashion trends.
  • Drive personal and store sales goals by leveraging expert product knowledge, maximizing units per transaction, and converting walk-in traffic into loyal, repeat customers.
  • Build and meticulously maintain a client book, utilizing CRM tools to track preferences, purchase history, and key dates to foster long-term relationships through proactive outreach.
  • Master an in-depth knowledge of all seasonal collections, brand stories, and product features to articulate value and inspire clients.
  • Manage the entire customer journey, from warm greetings and initial discovery to an efficient and enjoyable fitting room experience and a seamless checkout process.
  • Schedule and flawlessly execute one-on-one styling appointments, preparing curated product selections in advance to create a highly personalized and efficient shopping session.
  • Act as a brand evangelist, consistently embodying the company’s style, values, and service standards in every interaction.
  • Communicate effectively with clients about new arrivals, in-store promotions, and exclusive events to encourage repeat visits and drive traffic.
  • Achieve and exceed key performance indicators (KPIs), including sales per hour (SPH), units per transaction (UPT), and client data capture rates.
  • Expertly handle complex customer situations with empathy and professionalism, ensuring every client leaves with a positive impression of the brand.
  • Curate compelling product assortments and style stories based on client profiles, seasonal trends, and in-store marketing initiatives.

Secondary Functions

  • Support the maintenance of impeccable visual merchandising standards on the sales floor, including styling mannequins, organizing fixtures, and ensuring the store is consistently inspiring.
  • Assist in processing and preparing new merchandise, including unboxing, steaming, and sensor-tagging, ensuring products are floor-ready in a timely manner.
  • Participate actively in all inventory management activities, including regular cycle counts and stockroom organization, to ensure product availability and accuracy.
  • Collaborate enthusiastically with fellow team members to create a positive, high-energy, and supportive store culture that prioritizes teamwork.
  • Uphold all company policies and operational procedures, with a strong focus on loss prevention and asset protection protocols.
  • Provide flexible support across various store functions as needed, including greeting at the entrance, assisting at the cash wrap, and maintaining fitting room standards.
  • Actively participate in all team meetings, training sessions, and product knowledge seminars to continuously enhance your skills and expertise.
  • Gather and relay valuable client feedback and product performance insights to the store management team to help inform future business decisions.

Required Skills & Competencies

Hard Skills (Technical)

  • POS & CRM Proficiency: Experience operating Point of Sale (POS) systems for transactions and using Customer Relationship Management (CRM) or clienteling software to manage customer data.
  • Product Knowledge: Demonstrable ability to quickly learn and retain detailed information about fashion collections, including fabrics, fit, and care instructions.
  • Sales Acumen: Proven track record of meeting or exceeding sales targets and KPIs in a retail or commission-based environment.
  • Visual Merchandising: A solid understanding of visual merchandising principles to help maintain an aesthetically pleasing and shoppable sales floor.
  • Inventory Management: Familiarity with basic stock control processes, including receiving shipments and participating in inventory counts.

Soft Skills

  • Exceptional Communication: Articulate, engaging, and clear verbal communication skills with the ability to build natural rapport with a diverse clientele and team members.
  • Interpersonal Skills & Empathy: A genuine ability to connect with people, listen actively to their needs, and build relationships based on trust and understanding.
  • Goal-Oriented Mindset: A self-motivated and results-driven attitude with a strong ambition to achieve personal and team objectives.
  • Adaptability & Resilience: Thrives in a dynamic, fast-paced environment and can gracefully handle multiple tasks and changing priorities, especially during peak seasons.
  • Time Management: Excellent organizational skills with the ability to effectively manage time between client-facing activities and operational tasks.
  • Collaborative Spirit: A positive team player who contributes to a shared sense of purpose and is willing to support colleagues to achieve collective success.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or equivalent.

Preferred Education:

  • Associate's or Bachelor's Degree.

Relevant Fields of Study:

  • Fashion Merchandising
  • Fashion Design
  • Marketing or Communications

Experience Requirements

Typical Experience Range:

  • 1-3 years of experience in a customer-facing role within retail, hospitality, or a related field.

Preferred:

  • Previous experience in a dedicated styling, personal shopping, or luxury apparel sales role is highly advantageous. A pre-existing client book is a plus.
Explore More Careers