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Key Responsibilities and Required Skills for Talent Technician

💰 $45,000 - $65,000

Human ResourcesTalent AcquisitionOperations

🎯 Role Definition

The Talent Technician is the organizational powerhouse and master orchestrator of our recruitment process. Serving as the backbone of the Talent Acquisition team, this individual ensures a seamless, efficient, and exceptionally positive experience for every candidate, hiring manager, and interviewer. This role is not just about scheduling; it's about owning the operational and administrative engine of hiring. You are the guardian of the candidate journey, the expert in our recruiting systems, and a key partner in building a world-class talent function. A successful Talent Technician is meticulous, proactive, and deeply committed to creating a welcoming and professional impression of our company from the very first touchpoint.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Recruiting Coordinator
  • HR Assistant or Administrator
  • Executive or Administrative Assistant

Advancement To:

  • Talent Acquisition Specialist / Recruiter
  • Talent Operations Analyst
  • Senior Talent Technician / Team Lead

Lateral Moves:

  • People Operations Coordinator
  • HR Generalist

Core Responsibilities

Primary Functions

  • Masterfully coordinate and schedule a high volume of complex interviews (phone, video, and on-site) across multiple departments and time zones, ensuring a smooth and efficient process for all participants.
  • Act as the primary, high-touch point of contact for candidates throughout the interview process, answering their questions, providing logistical information, and ensuring they feel valued and informed.
  • Manage the end-to-end logistics for candidate travel and accommodation, handling bookings and ensuring timely processing of expense reimbursements to create a stress-free experience.
  • Maintain impeccable data integrity within our Applicant Tracking System (ATS), such as Greenhouse, Lever, or Workday, ensuring all candidate information, interview notes, and statuses are updated in real-time.
  • Prepare, send, and track offer letters, employment agreements, and other new hire documentation, ensuring 100% accuracy and compliance with company policies and legal standards.
  • Initiate and monitor pre-employment screening processes, including background checks and reference checks, handling sensitive information with the utmost confidentiality and professionalism.
  • Partner closely with Recruiters and Hiring Managers to understand role requirements and interview panel needs, proactively anticipating scheduling challenges and providing solutions.
  • Own the candidate feedback process, ensuring interviewers submit their evaluations in a timely manner and flagging any delays or issues to the recruiting team.
  • Support the creation and posting of compelling job descriptions across various career sites and job boards, ensuring brand consistency and accuracy.
  • Manage the new hire onboarding process from a talent perspective, ensuring a seamless handoff to the People Operations and IT teams for a successful Day 1 experience.
  • Greet and host candidates for on-site interviews, providing a warm welcome and ensuring they are comfortable and have everything they need for a successful day.
  • Generate and compile regular recruiting reports and dashboards on key metrics such as time-to-fill, source effectiveness, and candidate pipeline health.
  • Act as a super-user and internal expert on our recruiting technology stack, providing support and basic training to new team members and hiring managers.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis to provide insights into recruiting process effectiveness and identify areas for improvement.
  • Contribute to the organization's broader talent data strategy and roadmap by identifying opportunities for better data capture and process automation.
  • Collaborate with business units and People Operations to translate data needs and process pain points into actionable engineering or system configuration requirements.
  • Participate actively in sprint planning, daily stand-ups, and other agile ceremonies if the talent team operates within an agile framework.
  • Assist in planning and executing recruiting events, such as career fairs, university recruiting visits, and internal hiring manager training sessions.
  • Contribute to continuous improvement projects aimed at enhancing the candidate experience, such as developing new communication templates or interview guides.
  • Manage team-wide resources, including subscriptions to sourcing tools, job boards, and other recruiting-related services.
  • Provide general administrative support to the Head of Talent Acquisition as needed, including calendar management and team meeting coordination.

Required Skills & Competencies

Hard Skills (Technical)

  • ATS Proficiency: Advanced knowledge of at least one major Applicant Tracking System (e.g., Greenhouse, Lever, Workday Recruiting, iCIMS).
  • Scheduling & Calendar Management: Expertise in managing complex calendars and scheduling across platforms like Google Calendar and Outlook.
  • HRIS Familiarity: Basic understanding of Human Resource Information Systems (HRIS) like Workday, SAP SuccessFactors, or BambooHR for data flow.
  • Office Suite Mastery: High proficiency in the Google Workspace (Docs, Sheets, Slides) and/or Microsoft Office Suite (Word, Excel, PowerPoint).
  • Data Reporting: Ability to pull, clean, and present basic recruiting data and metrics using ATS reporting features or Excel/Google Sheets.
  • Communication Tools: Comfortable using team collaboration tools like Slack or Microsoft Teams for real-time communication.

Soft Skills

  • Extreme Attention to Detail: A meticulous and precise approach to all tasks, from scheduling to data entry, leaving no room for error.
  • Exceptional Organizational Skills: The ability to juggle numerous competing priorities, candidates, and schedules simultaneously without dropping the ball.
  • Proactive Communication: An innate drive to keep all stakeholders (candidates, recruiters, managers) informed, anticipating needs and providing updates before being asked.
  • Problem-Solving & Agility: The ability to think on your feet, troubleshoot last-minute changes, and adapt quickly to shifting priorities in a fast-paced environment.
  • Unflappable Composure: A calm, professional, and positive demeanor, especially when handling stressful situations or confidential information.
  • Customer Service Mindset: A genuine passion for creating a remarkable experience for others, viewing candidates and internal partners as valued customers.
  • Discretion and Confidentiality: The highest level of integrity and ability to handle sensitive and confidential personal and business information.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma with significant relevant work experience.
  • Associate's Degree in a related field.

Preferred Education:

  • Bachelor's Degree from an accredited university.

Relevant Fields of Study:

  • Human Resources Management
  • Business Administration
  • Communications
  • Psychology

Experience Requirements

Typical Experience Range: 1-3 years of experience in a coordination or administrative support role.

Preferred: At least 1-2 years of direct experience in a recruiting coordination, HR, or talent acquisition-focused role within a fast-paced corporate or agency environment is highly desirable.

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