Torchora
Back to Home

Key Responsibilities and Required Skills for Technology Project Coordinator

💰 $55,000 - $85,000

TechnologyProject ManagementITOperations

🎯 Role Definition

The Technology Project Coordinator supports the delivery of IT and technology initiatives by coordinating schedules, resources, communications, and project artifacts across technical teams, vendors, and business stakeholders. This role ensures projects run on time, within scope and budget by managing dependencies, tracking risks and issues, maintaining documentation, and enabling effective delivery through day-to-day operational project management activities. Ideal for candidates with strong organizational skills, a technical aptitude, and practical experience using project tools (JIRA, MS Project, Confluence, Excel).

📈 Career Progression

Typical Career Path

Entry Point From:

  • Junior Project Coordinator / Project Administrator
  • IT Business Analyst or Technical Support Analyst
  • Operations Coordinator or Office Manager

Advancement To:

  • Project Manager (IT / Technical)
  • Technical Program Manager or PMO Analyst
  • IT Delivery Manager or Program Manager

Lateral Moves:

  • Scrum Master / Agile Project Facilitator
  • Product Owner or Business Analyst
  • Release Manager or Vendor Manager

Core Responsibilities

Primary Functions

  • Serve as the central point of coordination for one or multiple technology projects: create, update and distribute project plans; track milestones, deliverables, dependencies and critical path items to ensure timely delivery.
  • Maintain and manage project schedules using MS Project, Smartsheet, or similar tools; reconcile changes across multiple workstreams and communicate impacts to stakeholders and leadership.
  • Coordinate cross-functional teams (development, QA, DevOps, network, security, infrastructure) to sequence activities, remove blockers and escalate issues per governance processes.
  • Facilitate weekly status meetings, stand-ups and steering committee updates; prepare concise executive status reports, RAG (red/amber/green) dashboards and progress summaries.
  • Create, maintain and distribute project documentation and artifacts including charters, scope statements, RAID logs (Risks, Assumptions, Issues, Dependencies), decisions logs, and meeting minutes in Confluence or SharePoint.
  • Track project financials and budgets: monitor spend-to-date, forecast costs, raise purchase requisitions, manage invoices and collaborate with finance on variance reporting.
  • Manage change control processes: capture change requests, coordinate impact analyses with technical leads, update baselines and communicate approved changes to teams.
  • Coordinate third-party vendors and contractors: onboard suppliers, manage SOWs, track deliverables, ensure contract compliance and coordinate vendor status updates.
  • Maintain and update issue and risk registers; drive timely mitigation plans and assign ownership for risk responses; escalate unresolved risks to PM/Program Manager.
  • Support sprint planning and backlog grooming with product owners and engineering teams; translate business requirements into technical tasks and acceptance criteria.
  • Prepare test plans and coordinate QA activities: schedule test windows, manage test environments, log and track defects with developers until closure.
  • Coordinate deployment and release activities including cutover planning, rollback plans, communication plans and post-deployment verification.
  • Enforce project governance standards and templates; ensure projects adhere to organizational PMO processes and compliance requirements.
  • Manage stakeholder communications: create targeted communications plans, status emails, stakeholder matrices, and ensure timely, transparent updates to business and technical stakeholders.
  • Conduct resource allocation and capacity planning: identify resource conflicts, recommend prioritization, and work with resource managers to secure necessary skill sets.
  • Collect and report project metrics and KPIs (velocity, burn-down, delivery reliability) to drive continuous improvement and support retrospectives.
  • Facilitate procurement activities for software, hardware and services required by the project; coordinate approvals, licensing, and equipment delivery schedules.
  • Coordinate training and rollout activities with change management teams; prepare training materials, FAQ documents, and on-boarding plans for business users.
  • Assist in project planning workshops, requirements sessions and technical design reviews; capture action items and ensure follow-through.
  • Support governance audits and post-implementation reviews; document lessons learned and recommend process improvements to the PMO.
  • Maintain configuration and environment inventories; coordinate with infrastructure teams to provision and decommission environments in support of project lifecycles.
  • Implement and execute data-handling and security checklists for projects, working with InfoSec to ensure compliance with policies, encryption standards, and access controls.
  • Drive continuous improvement initiatives for project delivery processes, propose automation of routine coordination tasks (templates, reports), and adopt best practices from previous engagements.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis.
  • Contribute to the organization's data strategy and roadmap.
  • Collaborate with business units to translate data needs into engineering requirements.
  • Participate in sprint planning and agile ceremonies within the data engineering team.
  • Assist with departmental onboarding and orientation materials for technical team members.
  • Support executive-level portfolio reporting and periodic PMO reviews.

Required Skills & Competencies

Hard Skills (Technical)

  • Proficient project scheduling and tracking (MS Project, Smartsheet, or equivalent).
  • Hands-on experience with Agile tools: JIRA / Jira Software, Confluence, Azure DevOps or similar backlog management systems.
  • Strong Microsoft Office skills, especially Excel (pivot tables, VLOOKUP/XLOOKUP, basic macros) and PowerPoint for executive reporting.
  • Familiarity with IT infrastructure concepts and software development lifecycle (SDLC) practices.
  • Basic understanding of SQL and ability to run simple queries to extract project or resource data.
  • Experience with budgeting, forecasting and basic financial reconciliation for projects.
  • Vendor and contract coordination experience, including SOWs and procurement processes.
  • Risk and issue management, including creation and maintenance of RAID logs.
  • Test coordination and familiarity with QA processes and defect-tracking tools.
  • Change control and release management knowledge (cutover plans, rollback strategies).
  • Familiarity with IT governance frameworks and compliance standards (ITIL, SOC; awareness of GDPR/PCI where applicable).
  • Ability to prepare and maintain project documentation in Confluence, SharePoint or document management systems.
  • Experience with reporting and dashboards (Power BI, Tableau, or Excel dashboards) preferred.

Soft Skills

  • Exceptional written and verbal communication tailored to technical and executive audiences.
  • Strong stakeholder management and influencing skills across business, technical and vendor teams.
  • Highly organized with outstanding attention to detail and the ability to manage multiple concurrent priorities.
  • Strong problem-solving and analytical thinking with a bias for action and escalation when required.
  • Collaborative team player comfortable in cross-functional, matrixed environments.
  • Time management and facilitation skills for meetings, workshops and working sessions.
  • Customer-service oriented: proactive, responsive and service-minded when supporting business stakeholders.
  • Adaptability and comfort working in fast-paced, changing environments with evolving priorities.
  • Diplomacy and negotiation skills when reconciling competing priorities or resource constraints.
  • Continuous improvement mindset with curiosity about automation and efficiencies.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering or related field OR equivalent work experience in technology project coordination.

Preferred Education:

  • Bachelor's degree plus certifications such as Certified Associate in Project Management (CAPM), PMP, PRINCE2 Foundation, Scrum Master (PSM/CSSM) or ITIL Foundation.
  • Formal training in Agile practices, change management or business analysis is a plus.

Relevant Fields of Study:

  • Computer Science / Software Engineering
  • Information Technology / Information Systems
  • Business Administration / Management
  • Project Management / Operations Management
  • Data Science / Business Analytics

Experience Requirements

Typical Experience Range:

  • 2–5 years of hands-on experience coordinating technology or IT projects; experience may vary by organization size and project complexity.

Preferred:

  • 3+ years coordinating mid-to-large scale technical projects across software development, infrastructure, cloud migrations or enterprise integrations.
  • Demonstrated experience with Agile and Waterfall methodologies, vendor management, budget tracking, and stakeholder communication.
  • Previous experience within a PMO or reporting to Program Managers on cross-functional delivery is highly desirable.
Explore More Careers