Key Responsibilities and Required Skills for Therapy Program Coordinator
💰 $55,000 - $85,000
HealthcareTherapyProgram Management
🎯 Role Definition
The Therapy Program Coordinator manages and coordinates therapy services, including physical, occupational, and speech therapy programs, ensuring effective delivery of care to patients. This role oversees scheduling, compliance, staff coordination, and program evaluation to optimize patient outcomes, improve workflow, and maintain adherence to clinical standards and regulatory requirements.
📈 Career Progression
Typical Career Path
Entry Point From:
- Therapy Assistant or Technician
- Rehabilitation Coordinator
- Clinical Support Specialist
Advancement To:
- Senior Therapy Program Manager
- Clinical Services Manager
- Director of Rehabilitation Services
Lateral Moves:
- Patient Care Coordinator
- Rehabilitation Specialist
Core Responsibilities
Primary Functions
- Develop, implement, and manage therapy program schedules to ensure timely and effective patient care.
- Coordinate patient assessments, evaluations, and treatment plans with therapy staff and clinical teams.
- Monitor therapy program outcomes and patient progress, adjusting plans as needed for optimal results.
- Ensure compliance with regulatory requirements, licensing standards, and organizational policies.
- Oversee therapy staff assignments, workloads, and performance evaluations.
- Facilitate communication between therapists, patients, families, and interdisciplinary teams.
- Assist in onboarding and training new therapy staff on program protocols and clinical best practices.
- Maintain accurate and detailed patient records, treatment notes, and therapy documentation.
- Manage program budgets, resources, and supply inventories to support therapy services.
- Develop and implement quality improvement initiatives for therapy programs and services.
- Coordinate with insurance providers and administrative staff for patient billing and coverage verification.
- Conduct periodic program reviews and outcome analyses to ensure service effectiveness.
- Implement patient engagement and education strategies to improve compliance with therapy plans.
- Ensure therapy equipment and facilities meet safety and operational standards.
- Participate in clinical meetings, case conferences, and multidisciplinary care discussions.
- Address patient complaints or concerns promptly, escalating issues when necessary.
- Collaborate with external healthcare providers, schools, or community programs for therapy services.
- Support research or pilot initiatives to enhance therapy practices and protocols.
- Prepare reports and presentations for management on program performance, patient outcomes, and operational metrics.
- Facilitate workshops, training sessions, or seminars for staff development and continuing education.
Secondary Functions
- Support ad-hoc data requests and clinical program analysis.
- Contribute to strategic planning and organizational therapy program initiatives.
- Assist in cross-functional projects to improve patient care delivery and operational efficiency.
- Participate in community outreach and patient education initiatives.
Required Skills & Competencies
Hard Skills (Technical)
- Program coordination and scheduling
- Patient assessment and care planning
- Clinical documentation and EHR management
- Therapy outcome evaluation and reporting
- Regulatory compliance and safety standards
- Budget and resource management
- Staff supervision and performance evaluation
- Interdisciplinary team collaboration
- Knowledge of physical, occupational, and speech therapy practices
- Data collection, analysis, and reporting for program metrics
Soft Skills
- Excellent communication and interpersonal skills
- Leadership and team management
- Problem-solving and decision-making
- Organizational and time management skills
- Empathy and patient-centered care
- Conflict resolution and negotiation
- Adaptability and flexibility in clinical environments
- Critical thinking and analytical mindset
- Professionalism and ethical judgment
- Coaching and mentoring abilities
Education & Experience
Educational Background
Minimum Education:
Bachelor’s Degree in Healthcare, Rehabilitation, or related field
Preferred Education:
Master’s Degree in Healthcare Administration, Therapy, or Rehabilitation Management
Relevant Fields of Study:
- Physical Therapy, Occupational Therapy, or Speech Therapy
- Healthcare Administration or Management
- Rehabilitation Sciences
Experience Requirements
Typical Experience Range:
2–5 years in therapy program coordination, patient care management, or clinical administration
Preferred:
Experience managing multidisciplinary therapy teams, clinical programs, or rehabilitation services in healthcare settings