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Key Responsibilities and Required Skills for Training Specialist Intern

💰 $18 - $25 per hour

Human ResourcesLearning & DevelopmentInternship

🎯 Role Definition

This role requires a motivated and creative Training Specialist Intern to join our dynamic Learning & Development (L&D) team. This is a fantastic opportunity to gain hands-on experience in the complete lifecycle of corporate training, from initial needs analysis to final impact assessment. You will work alongside experienced L&D professionals, contributing to projects that directly enhance the skills and knowledge of our employees. This role is perfect for an aspiring training professional who is eager to apply academic knowledge to real-world challenges and help shape our organization's learning culture.

📈 Career Progression

Typical Career Path

Entry Point From:

  • University student pursuing a relevant degree (HR, Education, Psychology).
  • Recent graduate eager to start a career in Learning & Development.
  • Career changer with a passion for teaching, coaching, and employee growth.

Advancement To:

  • Training Coordinator
  • Learning & Development Specialist
  • Junior Instructional Designer

Lateral Moves:

  • HR Generalist
  • Internal Communications Specialist

Core Responsibilities

Primary Functions

  • Collaborate with Subject Matter Experts (SMEs) to design and develop engaging training materials, including facilitator guides, participant workbooks, job aids, and presentation decks.
  • Assist in the creation and development of interactive eLearning modules and micro-learning content using industry-standard authoring tools like Articulate Storyline or Adobe Captivate.
  • Support the administration and maintenance of our Learning Management System (LMS), including uploading courses, managing user enrollments, and pulling completion reports.
  • Co-facilitate virtual and in-person training sessions, workshops, and webinars alongside senior L&D team members, gaining valuable presentation and facilitation experience.
  • Conduct comprehensive training needs assessments by assisting with surveys, interviews, and focus groups to identify critical knowledge and skill gaps across departments.
  • Update and revise existing training programs and materials to ensure they remain current, accurate, and aligned with evolving business needs and industry best practices.
  • Develop engaging learning activities, case studies, simulations, and gamification elements to enhance learner engagement and knowledge retention.
  • Create and edit multimedia learning assets, such as training videos, instructional screencasts, and educational podcasts, to support a blended learning strategy.
  • Coordinate the logistics for training events, which includes scheduling sessions, booking venues (virtual or physical), managing participant invitations, and preparing necessary resources.
  • Gather, analyze, and summarize feedback from training participants using post-session surveys and evaluation forms to measure satisfaction and identify areas for improvement.
  • Research emerging trends, tools, and best practices in instructional design, adult learning theory, and educational technology to contribute innovative ideas to the team.
  • Support the employee onboarding process by preparing new hire orientation materials and assisting in the delivery of foundational training sessions.
  • Track and report on key training metrics and KPIs, such as learner engagement, completion rates, and assessment scores, to help demonstrate the value of L&D initiatives.
  • Participate actively in project meetings for new learning and development programs, providing input and support from an intern's perspective.
  • Perform quality assurance reviews on training content and deliverables to ensure they are free of errors and meet our high standards for quality and effectiveness.
  • Assist in crafting and distributing internal communications to effectively market and promote upcoming training opportunities to employees.
  • Translate complex business processes or technical information into clear, concise, and easily digestible learning content suitable for a diverse audience.
  • Support the evaluation of training effectiveness by helping to analyze post-training performance data and its correlation with business impact.
  • Help maintain a centralized digital repository of all training resources, documentation, and standard operating procedures for the L&D team.
  • Manage and update content on internal knowledge-sharing platforms, such as the company intranet or wiki, to ensure information is accessible and current.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis related to employee learning trends.
  • Contribute to the organization's long-term data and learning strategy and roadmap.
  • Collaborate with various business units to translate their unique learning needs into actionable L&D project requirements.
  • Participate in sprint planning, daily stand-ups, and other agile ceremonies within the L&D and HR teams.

Required Skills & Competencies

Hard Skills (Technical)

  • High proficiency with the Microsoft Office Suite, particularly PowerPoint for creating compelling presentations and Excel for data tracking.
  • Familiarity with or a strong desire to learn eLearning authoring tools such as Articulate 360 (Storyline, Rise) or Adobe Captivate.
  • Basic understanding of Learning Management System (LMS) administration and functionality.
  • Knowledge of adult learning principles and foundational instructional design models (e.g., ADDIE, SAM).
  • Experience with graphic design tools like Canva or Adobe Express for creating visually appealing training materials.
  • Basic video and audio editing skills using tools like Camtasia, Vyond, or Audacity is a significant plus.
  • Competence in using virtual classroom and meeting platforms like Zoom, Microsoft Teams, or Webex.
  • Strong research skills with the ability to synthesize information from various sources into coherent content.
  • Ability to analyze and interpret survey data and training metrics to derive meaningful insights.
  • Experience managing files and collaborating on shared drives like SharePoint, Google Drive, or OneDrive.

Soft Skills

  • Exceptional written and verbal communication skills.
  • Strong public speaking and presentation abilities.
  • High level of creativity and innovation in problem-solving.
  • Excellent organizational and time-management skills.
  • A collaborative, team-player mindset with strong interpersonal skills.
  • Meticulous attention to detail and commitment to quality.
  • Adaptability and flexibility in a fast-paced environment.
  • A proactive and curious nature with a strong desire to learn.

Education & Experience

Educational Background

Minimum Education:

Currently pursuing or recently completed a Bachelor's degree.

Preferred Education:

Currently pursuing or recently completed a Master's degree in a relevant field.

Relevant Fields of Study:

  • Human Resources
  • Instructional Design
  • Adult Education
  • Organizational Development or Psychology
  • Communications

Experience Requirements

Typical Experience Range:

0 - 1 years of relevant experience through coursework, projects, or prior internships.

Preferred:

  • Prior internship experience within a corporate HR, Training, or Learning & Development department.
  • A portfolio of projects (academic or professional) demonstrating skills in instructional design or content creation.
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